Product Operations Executive, Zalopay

Support onboarding new merchants (Including: sending merchant information to functional teams for verification and evaluation, preparing contracts, setting up the system,...). - Assist in developing and implementing new business initiatives and strategies. - Collaborate with all functional teams (Merchant Marketing team, Data analyst, Plan & Strategy,...

ZaloPay is looking for a **Product Management Trainee** to create the best payment experience for customers and execute a growth campaign with key partners. The **Product Management Trainee** is responsible for product planning, execution, and operation throughout the product life cycle, including: - Defining product requirements based on input from...

Are you passionate about leveraging innovative products to drive growth and enhance user experiences? We're seeking a passionate Product Marketing Intern to collaborate with **ZaloPay's User Growth (Loyalty & CRM)** team to propel promising product-centric growth initiatives. **1. Growth Marketing (20%)**: - Spearhead the planning and execution of...

ZaloPay is one of the leading e-wallets in Vietnam. As we continue to expand, we are seeking a strategic Growth Marketing Executive to join our team and drive our Digital Services to new heights. - **Position Overview**: The Growth Marketing Executive will be responsible for developing and executing innovative marketing strategies to drive the sales of data...

**ZaloPay** is a fast-growing mobile payment provider in Vietnam since it commenced operations in 2017. We aim to serve Vietnam’s large underbanked population, accelerate financial inclusion and leverage technology to improve access to Fintech services for our users and merchants. In 2020, ZaloPay officially integrated into the messaging app Zalo to...

**1. Merchant integration**: - Implement integration process with merchants: - Support BD Team or direct negotiations with merchants on integration terms: how to integrate, operate, and make payments. - Verify merchant’s information and proceed with the contract after finishing the deal. - Create/ update merchant’s account/ ID on system. - Coordinate...

ZaloPay is one of the fastest-growing mobile payment providers in Vietnam. In 2020, ZaloPay officially integrated into the messaging app Zalo to provide users with daily in-app services such as money transfers, phone top-ups, and other financial services. At ZaloPay, we focus on scaling up the fintech services, expanding our partnerships, increasing...

About ZaloPay Loyalty Program: ZaloPay’s Loyalty Program, also known as ZaloPay Priority, is designed to reward our users in the most engaging and meaningful ways. We strive to create lasting relationships with our users, offering them exclusive benefits, rewards that elevate their experiences with ZaloPay. Through our program, members enjoy a variety of...

As the **Product Owner of Merchant Solutions**, your primary responsibility is to maximize the value of ZaloPay’s commerce solutions for our merchants and users. You will handle product planning, execution, and operations throughout the product lifecycle, ensuring that our solutions are not only aligned with the needs of our partners but also add...

ZaloPay is looking for a Product Owner who plays a key role within the UM team to deal with user's pain points and support other Businesses to perform related strategies to the user to bring the best experience in using ZaloPay’s products This role is part of the ZaloPay product team, who focuses on 2 main key-parts: - For end-users: building features to...

Join participate in reviewing operation terms and articles in the contract between ZaloPay and Partners. - To solve problems and disputes from customers relating to transaction via ZaloPay and Partners. - Reconciliation such as Bank transaction, Billings, Utilities & Finance service, Promotion, etc - To ensure payment, settlement and control transactions are...

**ZaloPay **is a fast-growing mobile payment provider in Vietnam since it commenced operations in 2017. We aim to serve Vietnam’s large underbanked population, accelerate financial inclusion and leverage technology to improve access to Fintech services for our users and merchants. In 2020, ZaloPay officially integrated into the messaging app Zalo to...

**Payment Platform** is the payment processing center of ZaloPay, responsible for: - UIUX and Success Rate of Check-out flow - Quality of the transaction processing system, ensuring the indicators of processing capacity (rps), processing time (latency) and stability. - Recording all move funds activities in the form of entries on the accounting system -...

Negotiate and convince partners (Service Providers) to cooperate and integrate with ZaloPay; - Serve as the lead point of contact for all merchants account matters, fostering strong and collaborative relationships; - Identify and plan for the growth among existing merchants. Liaise with cross-functional internal teams to improve MC performances via campaigns...

Develop and implement business plans to meet monthly, quarterly, and annual targets. - Negotiate and convince partners (Retail Key Accounts) to cooperate and integrate with ZaloPay. - Conduct market research and analysis on customers, competitors, and the market in order to propose suitable recommendations aligned with the organization's overall...

Risk Management team at ZaloPay gathers highly motivated team players who are dedicated to risk assessment, analyzing fraud & abuse patterns, and then creating and adapting advanced prevention mechanisms while focusing on the use of rand customer experience. - As a Risk Strategist, you will have opportunities to: - Be involved in Fintech business with...

Build, plan and support ZaloPay Infrastructure, give support around physical and cloud resources, operate ZaloPay services, do asset inventory, make sure system runs smoothly with minimum downtime across environment; - Roll and maintain Disaster Recovery System; - Support developer engineers to deploy changes to production. Manage, operate, update system...

The Payment Core is the heart of ZaloPay, serves as the central component of ZaloPay, one of leading e-wallet platforms in Vietnam. Our primary responsibility is to handle various transaction processes and manage the fund flows, encompassing activities such as top-ups, withdrawals, transfers, and payments. With a focus on meeting stringent technical...

The Payment Core is the heart of ZaloPay, serves as the central component of ZaloPay, one of leading e-wallet platforms in Vietnam. Our primary responsibility is to handle various transaction processes and manage the fund flows, encompassing activities such as top-ups, withdrawals, transfers, and payments. With a focus on meeting stringent technical...

**Market and product research**: - Support the process of researching and evaluating products. - Understand customer preferences in the target market. - Provide insightful contributions to support product selection for publishing. **Game testing**: - Trial to understand features and events within games - Check product quality and develop solutions to...