Associate Account Operations Executive, Zalopay
2 weeks ago
**1. Merchant integration**:
- Implement integration process with merchants:
- Support BD Team or direct negotiations with merchants on integration terms: how to integrate, operate, and make payments.
- Verify merchant’s information and proceed with the contract after finishing the deal.
- Create/ update merchant’s account/ ID on system.
- Coordinate with internal stakeholders such as Product, Technical and Business Development to handle the connection, test the payment flow, handle arising issues and push implementation progress according to the requirements of each project.
- Support testing (user side & merchant side) and guide merchants to perform operations on Merchant Site provided by ZaloPay (Merchant tool) before releasing.
- Conduct acceptance with relating teams after completing the connection process.
- Collaborate with internal team members to ensure efficiency.
**2. Merchant operation**: focus on providing excellent service to stakeholders and Merchants.- Perform Operational activities that are related to Merchant Operations, such as: Merchants info update, system error/bug fix.
- Manage paperwork, such as e-form, contract renewal/additional appendix, monthly promotions appendix and Reconciliation, contract termination
- Respond to Merchant’s inquiries in an accurate and timely manner, for information about products and services; track their feedback and use it to improve our product offerings.
- Maintain up-to-date knowledge of all products and services offered by the company
- Assist in the implementation of marketing campaigns, including requesting and following up on POSM deployment
- Perform other duties, as assigned by management
**Yêu cầu**:
- Highly organized with superb attention to detail, hard-working, meticulous.
- Work well under pressure.
- Excellent communication, interpersonal, customer service skills, and problem-solving skills.
- Strong time management skills and multitasking ability
- Proficient in Excel, Word, Outlook, and PowerPoint, with aptitude to learn new software and systems
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Product Operations Executive, Zalopay
2 weeks ago
Ho Chi Minh City, Vietnam VNG Full timeAs a **Product Operations Executive** you will have the opportunity to: - Be involved in Fintech business with ZaloPay - expected to be one of the leading e-payment products in Vietnam. - Opportunity to build and enhance the Merchant site and reconcile system with the fully support from internal Technical/Operation & Finance Accounting team. - Work with all...
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Product Operations Executive, Zalopay
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam VNG Full timeAs a Product Operations Executive you will have the opportunity to:Be involved in Fintech business with ZaloPay expected to be one of the leading e-payment products in Vietnam. Opportunity to build and enhance the Merchant site and reconcile system with the fully support from internal Technical/Operation & Finance Accounting team. Work with all of ZaloPay...
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Associate Growth Manager, Zalopay
2 weeks ago
Ho Chi Minh City, Vietnam VNG Full time**ZaloPay **is a fast-growing mobile payment provider in Vietnam since it commenced operations in 2017. We aim to serve Vietnam’s large underbanked population, accelerate financial inclusion and leverage technology to improve access to Fintech services for our users and merchants. In 2020, ZaloPay officially integrated into the messaging app Zalo to...
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Business Operations Executive, Zalopay
2 weeks ago
Ho Chi Minh City, Vietnam VNG Full timeSupport onboarding new merchants (Including: sending merchant information to functional teams for verification and evaluation, preparing contracts, setting up the system,...). - Assist in developing and implementing new business initiatives and strategies. - Collaborate with all functional teams (Merchant Marketing team, Data analyst, Plan & Strategy,...
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Associate Growth Manager, Zalopay
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam VNG Full timeZaloPay is a fast-growing mobile payment provider in Vietnam since it commenced operations in 2017. We aim to serve Vietnam's large underbanked population, accelerate financial inclusion and leverage technology to improve access to Fintech services for our users and merchants. In 2020, ZaloPay officially integrated into the messaging app Zalo to provide...
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Zalopay, Accountant
4 days ago
Ho Chi Minh City, Vietnam VNG Full timeDaily Reconcile escrow bank statements with transactions on ZaloPay product data and then transfer entries into ZAS by FABO, and make the reconciliation after upload data. Daily check Escrow bank accounts balance on SBV report tool - Validate refund transactions on FABO according to request from CS, OP or FA team - In charge of all receivables and payables...
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Associate Growth Manager, Zalopay
4 weeks ago
Ho Chi Minh City, Vietnam VNG Full timeZaloPay is a fast-growing mobile payment provider in Vietnam since it commenced operations in 2017. We aim to serve Vietnam’s large underbanked population, accelerate financial inclusion and leverage technology to improve access to Fintech services for our users and merchants. In 2020, ZaloPay officially integrated into the messaging app Zalo to provide...
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Account Specialist, Zalopay
1 week ago
Ho Chi Minh City, Vietnam VNG Full timeNegotiate and convince partners to cooperate and integrate with ZaloPay. - Serve as the lead point of contact for all merchants (MC) account matters. - Identify and plan for the growth among existing merchants. Liaise with cross-functional internal teams to improve MC performances via campaigns & initiatives. - Monitor and manage campaigns/ initiatives...
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Ho Chi Minh City, Vietnam VNG Full timeServe as the lead business development point to negotiate and convince partners (Global Key Accounts) to cooperate and integrate with ZaloPay - Serve as the lead point of contact for all merchants (MC) account matters. - Identify and plan for the growth among existing merchants. Liaise with cross-functional internal teams to improve MC performances via...
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Account Specialist, Zalopay
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam VNG Full timeNegotiate and convince partners to cooperate and integrate with ZaloPay. Serve as the lead point of contact for all merchants (MC) account matters. Identify and plan for the growth among existing merchants. Liaise with crossfunctional internal teams to improve MC performances via campaigns & initiatives. Monitor and manage campaigns/ initiatives planned to...
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Senior Growth Marketing Executive, Zalopay
4 weeks ago
Ho Chi Minh City, Vietnam VNG Full time**ZaloPay** is a fast-growing mobile payment provider in Vietnam since it commenced operations in 2017. We aim to serve Vietnam’s large underbanked population, accelerate financial inclusion and leverage technology to improve access to Fintech services for our users and merchants. In 2020, ZaloPay officially integrated into the messaging app Zalo to...
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Zalopay, Operations Executive
2 weeks ago
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Senior Business Development Executive, Zalopay
4 weeks ago
Ho Chi Minh City, Vietnam VNG Full timeNegotiate and convince partners (Service Providers) to cooperate and integrate with ZaloPay; - Serve as the lead point of contact for all merchants account matters, fostering strong and collaborative relationships; - Identify and plan for the growth among existing merchants. Liaise with cross-functional internal teams to improve MC performances via campaigns...
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Senior Business Development Executive, Zalopay
2 weeks ago
Ho Chi Minh City, Vietnam VNG Full timeDevelop and implement business plans to meet monthly, quarterly, and annual targets. - Negotiate and convince partners (Retail Key Accounts) to cooperate and integrate with ZaloPay. - Conduct market research and analysis on customers, competitors, and the market in order to propose suitable recommendations aligned with the organization's overall...
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Senior Business Development Executive, Zalopay
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam VNG Full timeNegotiate and convince partners (Service Providers) to cooperate and integrate with ZaloPay; Serve as the lead point of contact for all merchants account matters, fostering strong and collaborative relationships; Identify and plan for the growth among existing merchants. Liaise with crossfunctional internal teams to improve MC performances via campaigns &...
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Zalopay, Merchant Operations Collaborator
2 weeks ago
Ho Chi Minh City, Vietnam VNG Full time**1.Implement integration process with merchants: - Direct negotiations with merchants on integration terms: how to integrate, operate, and make payments. - Guide merchants do online registration and submit documents on system. - Verify merchant’s information and proceed with the contract after finishing the deal. - Create/ update merchant’s account/...
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Merchant Operations Collaborator, Zalopay
2 weeks ago
Ho Chi Minh City, Vietnam VNG Full time**WHAT YOU WILL DO** **1.Implement integration process with merchants: - Direct negotiations with merchants on integration terms: how to integrate, operate, and make payments. - Guide merchants do online registration and submit documents on system. - Verify merchant’s information and proceed with the contract after finishing the deal. - Create/ update...
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Associate Account Manager
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Growth Marketing Executive, Zalopay
1 week ago
Ho Chi Minh City, Vietnam VNG Full timeZaloPay is one of the leading e-wallets in Vietnam. As we continue to expand, we are seeking a strategic Growth Marketing Executive to join our team and drive our Digital Services to new heights. - **Position Overview**: The Growth Marketing Executive will be responsible for developing and executing innovative marketing strategies to drive the sales of data...
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Growth Marketing Executive, Zalopay
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam VNG Full timeZaloPay is one of the leading e-wallets in Vietnam. As we continue to expand, we are seeking a strategic Growth Marketing Executive to join our team and drive our Digital Services to new heights.- Position Overview:The Growth Marketing Executive will be responsible for developing and executing innovative marketing strategies to drive the sales of data and...