Cs Supervisor

2 months ago


Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Honour Lane Logistics Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

1. Develop and Manage Pricing Strategies:

- Develop and implement pricing strategies that align with the company's business objectives.
- Analyze market trends and competitors to identify opportunities and challenges in pricing.
- Establish pricing policies and procedures to ensure consistency and fairness.

2. Manage Booking and Transactions:

- Oversee the booking process from receiving requests to completing transactions.
- Monitor and ensure shipments are booked and transported on time and according to customer requirements.
- Handle issues related to bookings and transportation, ensuring customer satisfaction.

3. Negotiate and Liaise with Suppliers:

- Work closely with logistics suppliers (carriers, trucking companies, etc.) to negotiate the best prices and contract terms.
- Build and maintain strong relationships with suppliers to ensure effective and sustainable cooperation.

4. Analysis and Reporting:

- Track, analyze, and report on pricing and booking performance on a monthly/quarterly/yearly basis.
- Use data and analytics to propose improvements and optimize pricing and booking processes.
- Report issues and trends related to pricing and booking to management.

5. Support and Develop Team:

- Lead, train, and develop the pricing and booking team.
- Communicate goals, strategies, and work processes to the team, ensuring understanding and proper execution.
- Motivate and encourage the team to achieve the company's business goals.

6. Collaborate with Other Departments:

- Coordinate with related departments (Sales, Customer Service, Operations, Documentation etc.) to ensure smooth pricing and booking processes.
- Ensure requests and feedback from other departments are handled promptly and effectively.

7. Ensure Compliance and Service Quality:

- Ensure all pricing and booking processes comply with company regulations and legal standards.
- Monitor and ensure the quality of services provided to customers meets the highest standards.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Thưởng
The wage agreements in interview
Chăm sóc sức khoẻ
Insurance and Paid-leaves as required by Labor Law
Khác
Able to work in an active and professional working environment

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Bachelor's degree in relevant fields such as Economics, Logistics, Business Administration, or equivalent.
- Minimum of 3-5 years of experience in pricing and booking, preferably in the logistics industry.
- Excellent negotiation, analytical, and project management skills.
- Ability to lead and develop a team.
- Strong communication and teamwork skills.
- Proficiency with tools and software supporting pricing and booking management.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Xuất Nhập Khẩu

Đại Học
Không yêu cầu



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