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Technical Specialist

1 month ago

Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH SGS Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

Cross-Departmental Support and SLIM Implementation Coordination: Facilitate the deployment and integration of the SLIM (SGS Laboratory Information Management) system across departments such as Lab, Reporting and Customer Service. This role focuses on:

- Coordinating between teams to ensure smooth and effective SLIM implementation.
- Providing support to help departments optimize workflows, improve data management, and ensure efficient communication across teams.
- Collaborating closely with the global, local IT support team to monitor the implementation process, address technical issues, and ensure that the system meets the specific needs of each department.
- Troubleshooting system issues and assisting teams in effectively using the software, without directly developing or modifying the software. Respond to inquiries or needs from the lab operations team, sales, customer service (CS), and clients promptly and thoroughly.
- Study new regulations and clients' specifications, and provide proper updates and training to all relevant teams.
- Coordinate with other teams or related parties to investigate complaints and claims, suggest solutions for management's approval, respond to clients, and take appropriate actions to improve the situation.
- Review the existing operations and provide appropriate recommendations to the Lab Manager and Supervisors.
- Always comply with the SGS Code of Integrity and QHSE rules.
- Other projects and tasks as assigned by the Food Lab Manager or the Technical Manager.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Được hưởng chế độ BHYT, BHXH, BHTN theo quy định

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Minimum of 2 years of experience in a Food Laboratory related to technical processes or an equivalent field.
- Strong communication skills (including English): Ability to effectively collaborate with both local and global StarLIMS teams.
- Quick learner: Capable of rapidly understanding new systems and adapting to new tools and processes.
- Must be proficient in using various types of computer software, including Word, Excel, PowerPoint, and Outlook.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,IT Phần Mềm,Kiến Trúc/Nội Thất,Kinh Doanh/Bán Hàng,Truyền Thông/PR/Quảng Cáo,Tư Vấn Bán Hàng

Trung cấp - Nghề
Không yêu cầu