Microsoft Customer Service Specialist

3 months ago


Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Itechwx Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

Are you passionate about helping others and have a deep understanding of Microsoft Office 365?

Microsoft 365 brings together premium Office apps like Word, Excel, and PowerPoint with 1 TB of OneDrive cloud storage, advanced security, and more, to help you get things done on any device.

We're seeking a talented Technical Support Engineer to join our growing team In this role, you'll leverage your expertise in Microsoft Office 365 to troubleshoot and resolve customer issues, ensuring a smooth and successful user experience.

Your role & responsibilities
- Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
- Stick to service responsibilities to reach high performance standards.
- Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft - never put customer PII at risk.

Your skills & qualifications
- Fluent English
- At least 1 year experience in Customer Services
- Available for night shifts.

Benefits for you
- Performance Bonus
Social and Health insurance follow Vietnamese Law
Young & Dynamic Working Environment
International Culture
24/7 Insurance for Night-shift
Annual Health Check-up

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Performance Bonus
Social and Health insurance follow Vietnamese Law
Young & Dynamic Working Environment
International Culture
24/7 Insurance for Night-shift
Annual Health Check-up

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
English, Technical Support, IT Service

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,IT Phần Cứng,IT Support

Trung cấp - Nghề
Không yêu cầu



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