Head of Commercial

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Intrepid Group Full time

About Intrepid

The role:

As Head of Commercial, you will report directly to the Country CEO.

You will be responsible for building and hitting the revenue plan at category, platform and brand level and overseeing the management of relationships with our clients.

You will manage and coach a team of enthusiastic key account managers and support them in interactions with senior brand executives.

You will develop and implement processes to scale our operations while ensuring we enable our clients to reach their ecommerce potential.


E-commerce experience is required

Responsibilities:

As the Head of Commercial Key account management, you will be responsible for the following:

  • Ensure that all brand and store KPIs are met on time.
  • Analyze sales performance and advise clients on how to grow their ecommerce sales in a sustainable way. Drive sales through stock availability, pricing competitiveness, effective merchandising and targeted assortment growth.
  • Grow revenue and profitability for Intrepid by partnering with Business Development on offering new value adding services to clients, optimizing commercial terms with existing clients and scaling existing operational processes.
  • Maintain close relationships with both brands and ecommerce platforms. Interact daily with partners to ensure timely and effective implementation of strategy.
  • Coach and develop your team members.

Who we look for - the ideal profile:

  • University degree
  • Proficiency in English
  • Minimum 56 years of relevant work experience in ecommerce, ideally with a platform (Lazada /Shopee), with another enabler, or with a brand or distributor. You have a strong network with ecommerce platforms in Vietnam.
  • Commercial experience you understand customer needs and drivers of performance. You leverage your expertise to advise brands on all ecommerce topics. Your strong interpersonal skills including presentation and listening skills allow you to build trust and lasting senior client relationships.
  • You know how to reconcile top down and bottomup targets. You are data driven and your excellent analytical skills are backed by proficiency in Excel and PowerPoint.
  • Managerial experience
- you have years of experience in a leadership position. You have managed a team before.

  • You have a resultoriented mindset and a track record driving impact in a fastpaced startup environment. You take ownership. You are nimble and excel at crossfunctional collaboration.

What we offer:

  • Competitive salary package, performancebased
  • Key external facing position in a fastgrowing international ecommerce company that has strong momentum and strong competitive differentiators (team, technology, regional footprint), this role offers an exciting growth journey and opportunity to cocreate our success story.
  • You will work with leading brands across different categories to shape their presence across all ecommerce platforms in the years to come and will have a broad view on the latest developments in the South East Asian ecommerce ecosystem.
  • Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, soft skill and leadership training).
  • Annual leave for all Vietnamese holidays recognized by Vietnamese labor law and standardised 12 days personal annual leave.

About Intrepid Vietnam:

Office location:
FL 09, Central Park Tower, 208 Nguyen Trai, Pham Ngu Lao W., D1, HCMC.

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