Customer Service Representative
19 hours ago
Innovature BPO, a leading provider of business and technology outsourcing services, seeks an experienced Customer Service Representative to join their team. This is a unique opportunity to work with a dynamic company that values innovation, collaboration, and employee development.
Key Responsibilities- Provide exceptional customer service to clients in the US, ensuring timely and effective issue resolution.
- Serve as a liaison between clients and internal teams, fostering strong relationships and communication.
- Analyze complex problems, identify root causes, and implement solutions to improve customer satisfaction.
- Collaborate with cross-functional teams to develop and implement process improvements, driving operational efficiency and excellence.
- 2+ years of experience in customer-facing roles, preferably in healthcare or call center settings.
- Fluent English proficiency, with excellent verbal and written communication skills.
- Ability to work in a fast-paced environment, adapting to changing priorities and deadlines.
- Strong analytical and problem-solving skills, with a focus on delivering high-quality results.
- A competitive salary range of $25,000 - $35,000 per annum, depending on experience.
- A sign-on bonus and performance-based incentives.
- A professional working environment with opportunities for growth and development.
This role involves direct interaction with clients in the US, requiring work hours to align with the US time zone. The shift runs from 11 PM to 8 AM (GMT+7), Monday through Sunday, with 8-hour shifts and 5 days of work per week.
-
Customer Service Representative
2 months ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full timeJob OverviewHegka Vietnam is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers and resolving any issues that may arise.
-
Customer Service Operations Director
3 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Dion Full timeAbout Dion">Dion is a prominent BPO provider, delivering high-quality Contact Center services, Digital Marketing, and Engineering Solutions. With a strong presence in Vietnam and offices across Hanoi and Ho Chi Minh City, the company is a trusted partner for numerous multinational and local clients.">Our Mission">We are committed to excellence and...
-
Senior Financial Services Consultant
3 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Click and Connect Online Limited Full timeWe are representing a leading International Wealth Management firm seeking an experienced and qualified Senior Financial Services Consultant to join their team in Vietnam.As a Senior Financial Services Consultant, you will be responsible for providing expert financial advice to our clients, helping them achieve their financial goals and secure their...
-
Customer Acquisition Strategist
4 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Dion Full timeAbout the CompanyDion is dedicated to enhancing Vietnam's BPO industry, offering diverse solutions in customer support, digital marketing, and engineering to clients across various industries.Job DescriptionWe are seeking a highly skilled Sales Manager to lead our sales team and drive business growth. This role will work closely with the executive team to...
-
Ho Chi Minh City, Ho Chi Minh, Vietnam Findicia Full timeWe are collaborating with a leading automotive company to find a skilled Software Testing Engineer for Distributed Services to join our Vietnam team at Findicia.Key Responsibilities:Design and implement scalable automation frameworks for backend, web, and mobile applications to ensure reliability and performance.Develop and execute test suites for...
-
Ho Chi Minh City, Ho Chi Minh, Vietnam Findicia Full timeWe are working with a leading automotive company to find a Quality Assurance Specialist for Distributed Services in Vietnam.About the RoleThis is an excellent opportunity to join our team at Findicia and contribute to the development of innovative testing solutions.Key Responsibilities:Design and implement scalable test automation platforms/framework for...
-
Director of Operations and Strategy
2 months ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Dion Full timeAbout the RoleThe Managing Director of Operations will play a crucial role in supporting the school's mission and goals by providing strategic leadership and operational expertise. This position oversees and manages all non-academic operations, ensuring the seamless delivery of support functions across finance, marketing and admissions, human resources,...
-
Global Payment Solutions Acquisition Manager
3 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Dion Full timeAbout Dion">We are a fast-growing player in the global payments industry, providing innovative solutions to empower businesses to participate and succeed in the cross-border e-commerce market. Our solutions enable small to medium-sized e-commerce merchants to expand their reach and facilitate seamless global transactions. We value entrepreneurial spirit,...
-
Sales Team Lead
4 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full timeAbout Hegka VietnamWe are a dynamic company that operates in the field of sales and customer service. Our team is dedicated to providing top-notch services to our clients, and we are always looking for talented individuals to join us.
-
Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full timeCompany OverviewHegka Vietnam is a leading organization in the industry, seeking highly skilled professionals to join our team. We are committed to delivering exceptional service and providing opportunities for growth and development.Job SummaryWe are currently looking for a Recruitment Specialist to play a key role in our talent acquisition process. As a...
-
Restaurant Operations Manager
4 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full timeAbout the RoleThis position is a key member of our team responsible for overseeing daily restaurant operations. Located at 12 Nguyen Van Linh, Hai Chau District, Da Nang City.Key Responsibilities:Lead personnel management and arrangement, ensuring a well-trained and motivated team.Organize employee training, evaluate results, and adjust schedules as...
-
Senior Sales Professional
3 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam People Profilers Vietnam Full timeJob Overview:We are seeking a highly motivated and result-driven Senior Sales Professional to join our team in Vietnam. As an Area Business Development Manager, you will be responsible for promoting our pre-engineered building and structural steel products in the assigned area, generating project enquiries from various sources, and coordinating with...
-
Business Development Director, BPO Solutions
4 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Dion Full timeAbout DionDion is a dedicated company focused on enhancing Vietnam's business process outsourcing (BPO) industry. We offer diverse solutions in customer support, digital marketing, and engineering to clients across various sectors.Job DescriptionWe are seeking an experienced Sales Manager to lead our sales team and drive business growth in the BPO and...
-
Accounting & Financial Management Professional
4 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Nala Groups Full timeCompany OverviewNala Groups is a leading manufacturer and seller of optical devices, electronic devices, components, and system equipment. We are committed to delivering high-quality products and providing excellent services to our customers.
-
Software Engineer
3 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Findicia Full timeJob OverviewWe are seeking a skilled Backend Developer to join our team at Findicia. This role involves developing, maintaining and supporting critical software and services that provide our customers with the best-in-class experience for our Deals and Procure platforms.
-
Ho Chi Minh City, Ho Chi Minh, Vietnam People Profilers Vietnam Full timeJob OverviewWe are seeking a seasoned Sales Leader to drive business growth in the pre-engineered building and structural steel products market. This role requires strong leadership, communication, and negotiation skills to cover target markets and build relationships with key decision-makers.Key ResponsibilitiesGenerate project enquiries from various...
-
Strategic Growth Manager for Forex Trading
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Rock-West Full timeUnlock Your Potential in a Dynamic Forex EnvironmentAt Rock-West, we are a rapidly expanding financial institution specializing in Forex and CFDs trading. As a licensed broker, our company fosters a dynamic and supportive work environment, emphasizing innovation, teamwork, and stability. Our corporate culture is rooted in the values of performance,...
-
Experienced Sales Professional for PEB Sector
3 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam People Profilers Vietnam Full timeAbout the RoleWe are seeking a highly skilled and result-driven Area Sales Manager to join our team at People Profilers Vietnam.Job DescriptionThe ideal candidate will be responsible for generating project enquiries, raising quote request forms, preparing techno-commercial offers, negotiating with customers, coordinating with customer and head office,...
-
Hospital Liaison Coordinator
4 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam People Profilers Vietnam Full timeWe are a leading foreign-operated, multi-disciplinary medical provider in Vietnam, operating multiple clinics in Hanoi, Ho Chi Minh City, and Da Nang.Our international team of physicians comes from countries such as the US, Canada, Israel, France, Belgium, Italy, Switzerland, the UK, Japan, the Philippines, Australia, Vietnam, and Argentina. Together, we...
-
National Operations Director
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Mekong Capital Full timeAbout this roleWe are seeking an experienced National Operations Manager to lead the expansion of our nationwide operations, ensuring consistent excellence in quality, service, and customer experience.The ideal candidate will have a strong track record in multi-site operations management, preferably in Premium/Gourmet Retail or F&B industry, with experience...