Director of Operations and Strategy

1 month ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Dion Full time
About the Role

The Managing Director of Operations will play a crucial role in supporting the school's mission and goals by providing strategic leadership and operational expertise. This position oversees and manages all non-academic operations, ensuring the seamless delivery of support functions across finance, marketing and admissions, human resources, legal and compliance, facilities management, and IT.

Key Responsibilities
  • Develop and execute operational plans that align with the school's mission and long-term vision.
  • Oversee all financial processes, including budgeting, forecasting, cash flow management, and procurement, ensuring resources are allocated effectively.
  • Lead the development of a strong admissions and marketing strategy in partnership with the Head of School to drive student enrollment and retention.
  • Ensure compliance with all local legal, tax, and regulatory requirements, maintaining high standards in health, safety, and data integrity.
  • Manage human resource processes including staff recruitment, performance management, and professional development to support a high-performing team.
  • Oversee IT services, facilities management, and security to ensure a safe, secure, and tech-ready campus that supports the educational mission.
Additional Responsibilities
  • Actively represent the school in community engagement initiatives, fostering relationships with parents, alumni, and local organizations.
  • Provide regular reporting on operational performance, financial health, and compliance to the senior leadership team.
  • Drive customer experience efforts, especially feedback from parents and other key stakeholders.
  • Champion sustainability initiatives and ensure operational practices support the school's environmental goals.
  • Collaborate with external vendors and partners to support operational objectives and maintain quality standards.

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