Executive, Client Management

5 months ago


Ho Chi Minh City, Vietnam DKSH Full time

**Location**:Ho Chi Minh, VN, VN**Job Function**:Client Management**Requisition Number**:149962**Description**:
**Job Summary**
Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients.

**General Responsibilities**
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
- Conduct business analysis to understand market situation and clients' requirements to support development of business plans.
- Prepare documents on business integration, including processes and system setups.
- Prepare report and track the accuracy of clients' profit and loss.
- Identify opportunities to expand services provided to clients, introduce additional VAS services to clients, and share leads with Business Development
- Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely.
- Prepare relevant documents for business communications and business review meetings.
- Coordinate and communicate all planned activities to all operational departments and Business Units

**Functional Skills and Knowledge**
- Minimum 2 years of experience in FMCG, especially in sales/customer account management
- Working knowledge of Customer Marketing
- Good communication & planning skills
- Good command of English
- Strong analytical background and knowledge of statistical analysis methods
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word, and PowerPoint)

**Education**
- Bachelor's in Business Administration / Sales &Marketing or related major

**Why It’s Great to Work at DKSH**

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services, we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference



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