Current jobs related to Client Implementation Manager - Ho Chi Minh City - HSBC

  • Client Manager

    2 weeks ago

    Ho Chi Minh City, Vietnam Edelman Full time

    The Client Manager (CM) is responsible for managing her/his project teams’ performance as it relates to client service and quality control. S/he will understand Edelman’s various Communications Marketing processes/approaches and capabilities, including public engagement, message workshops, master narrative assignments, brand engagement and stakeholder...

  • Implementation Associate

    2 weeks ago

    Ho Chi Minh City, Vietnam Anduin Transactions Full time

    The private capital market hosts 14 trillion dollars of investment funding massive innovation around the world; yet much of it still operates on manual processes and fragmented legacy systems. Anduin's mission is to be the driving transformation engine for workflow automation, data processing, and systems integrations in this industry. Our products have...

  • Assistant Manager Client Management

    1 week ago

    Ho Chi Minh City, Vietnam DKSH Full time

    **Location**:Ho Chi Minh, VN, VN**Job Function**:Client Management**Requisition Number**:148843**Description**: **Job Summary** Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients. **General Responsibilities** - Trade Marketing plan:To work closely with Supplier Management Team and Field Sales...

  • Client Relations Manager

    1 week ago

    Ho Chi Minh City, Vietnam Pearson Full time

    The Client Relations Manager, PTE Vietnam, will work with the Senior Client Relations Manager, PTE Vietnam, Cambodia & Laos to implement a growth strategy for PTE Academic in Vietnam. This role will involve working with key internal and external stakeholders to grow test bookings and ensure key growth metrics and KPIs are achieved within Vietnam. The role...

  • Client Service Manager

    1 week ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Affina Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Coordinated with the Business Development team to develop relationships with corporate clients, providing advice and designing healthcare proposals to meet their expectations. - Prepared for presentation and verify all contractual documents prior to binding the contract with clients. -...

  • Client Services Manager

    5 days ago

    Ho Chi Minh City, Vietnam Sharesource Full time

    Join a team where passion meets purpose. Experience our global culture for yourself and enjoy an amazing journey ahead of you. **About the role**: We are in search of a reliable and highly self-motivated professional to directly our partner who is a growing Accounting firm in AU. You will work closely with the Financial Planning team and their...

  • Head of Implementation

    2 weeks ago

    Ho Chi Minh City, Vietnam Indicia Worldwide Full time

    **About us** Indicia Worldwide is an insight and technology-led communications agency with global production expertise. **Why we exist**: we create new value At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance...

  • Ts Implementation Engineer

    1 week ago

    Ho Chi Minh City, Vietnam NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Manager Client Management

    1 week ago

    Ho Chi Minh City, Vietnam DKSH Full time

    **Location**:Ho Chi Minh, VN, VN**Job Function**:Client Management**Requisition Number**:147418**Description**: **Job Summary** Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients **General Responsibilities** - Manage operating departmental budgets and costs according to annual allocation to...

  • Client Relationship Manager

    1 week ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Giấc Mơ Úc Amrc Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Goal - Enrich the client’s database to achieve allocated revenue and business goal - Maintain the current relationship with existing clients, therefore develop a better network among clients - Build up new channels including bankers, insurance advisers, real estate agents, etc. to achieve stable...

  • Senior Client Marketing Manager, Vietnam

    7 days ago

    Ho Chi Minh City, Vietnam Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • Implementation Specialist

    5 days ago

    Ho Chi Minh City, Vietnam Compliance Solutions Strategies Full time

    **Implementation Specialist** **Ho Chi Minh City** **Why Confluence?** Over the past several years we have undergone a great deal of positive change and growth to become the company we are today. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason...

  • Implementation Specialist

    5 days ago

    Ho Chi Minh City, Vietnam Confluence Technologies Inc. Full time

    **Implementation Specialist** **Ho Chi Minh City** **Why Confluence?** Over the past several years we have undergone a great deal of positive change and growth to become the company we are today. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason...

  • Implementation Manager, Wcoo

    1 week ago

    Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Senior Managing Consultant, Advisors Client

    7 days ago

    Ho Chi Minh City, Vietnam Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Client Relationship Management

    13 hours ago

    Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH FANCI CLUB Full time

    Client Relationship Management: - Develop and maintain strong, long-lasting relationships with new and existing clients. - Serve as the main point of contact for clients, ensuring their needs are understood and met. - Proactively engage with clients to identify business challenges and opportunities for growth. - Collaborate with internal teams (Marketing,...

  • Senior Client Manager, Health

    5 days ago

    Ho Chi Minh City, Vietnam WTW Full time

    Deploy the entire sales process from approaching until securing clients to ensure the achievement of sales target - Develop and maintain a pipeline of prospects and clients including research, initiation of contact, meetings, responding to RFPs, new business presentations, and accurately maintaining systems (dynamic CRM, GSWin..) in order to create and...

  • Assistant Manager Client Management

    1 week ago

    Thành phố Hồ Chí Minh, Vietnam DKSH Full time

    Location: Ho Chi Minh, VN, VN - Global Business Unit: CG - Job Function: Client Management - Requisition Number: 172993 - Description: **Job Summary**: **General Responsibilities**: - Assist in the development of brand strategies and plans in order to achieve short and long term business targets (financial and in-market performance). - Participate in the...

  • Client Manager

    1 week ago

    Ho Chi Minh City, Vietnam Employment Vietnam Full time

    **About the company** EV Search’s Client - A MNC Insurance Broker in Vietnam **Responsibilities**: - Responsible for growing satisfied client relationships, a profitable book of business and support new business development in Chinese & Taiwanese Clients Sector. - Work with our team of senior professionals to service a portfolio of Taiwanese & Chinese...

  • Senior Client Manager, Corporate Risk

    13 hours ago

    Ho Chi Minh City, Vietnam Willis Towers Watson Full time

    **Responsibilities**: Business Development - Primarily identify and build up the list of suspects, prospects to develop new business, cross sale for Commercial Risks not limited to Property and Casualty, Specialty insurance products to hit sales targets - Deploy the sales process from approaching until securing clients - Develop and maintain knowledge of...

Client Implementation Manager

1 month ago

Ho Chi Minh City, Vietnam HSBC Full time

-Job Advert Details
Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Wholesales Banking (WSB) serves millions of businesses ranging from small to large corporates, providing commercial customers with a full range of banking services including: Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 64 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking a high calibre professional to join our team as an Client Implementation Manager.

Job Profile:

The Client Implementation (CI) role is responsible for supporting the implementation of operational plans and priorities to drive delivery of client implementation programmes as part of the end-to-end client execution and transaction fulfilment lifecycle.
The Client Implementation (CI) will cover the work of initial kick-off meetings with customers, understand their needs, simply file upload (CSV, XML), H2H, explain to customers what HSCF is, what capabilities are available, define the invoice file specification, conduct training/demo to internal team e.g. BDs and customers, setting up buyer and supplier in HSCF UAT and Production once BDs confirms onboarding docs/facility are ready, and provide initial support to customers when they get onboard to HSCF.

This position manages the end-to-end customer implementation. The tasks for this role will include all of the following:

- Manage the end-to-end client implementation process
- Leverage Client feedback to shape client proposition and new product development activity
- Support the delivery of revenue to achieve Annual Operating Plan (AOP) targets and maximise the extent to which client needs are met
- Seek ongoing improvements to the implementation processes
- Ensure the efficient completion of technical and operational on-boarding activities for new to trade or new to bank clients
- Support successful transition of customer transactions to HSBC as per the agreed solution implemented by monitoring revenues against Estimated Business Value (EBV)
- Ensure the customer is trained and fully understands systems and solutions that are being implemented
- Drive up customer satisfaction and oversee the delivery of a positive customer experience by supporting the team to effectively meet and exceed expectations
- Work closely with colleagues across Business Development, providing support on deals as required
- Have a detailed understanding of the client base in order to identify and respond to present and future needs
- Ensure Credit/Risk recommendations, KYC (Know Your Customer) Procedures and other Procedures Guidelines/Manuals are implemented and adhered to.
- Principal Accountabilities:

- Impact on the Business/Function
- Support the implementation of operational plans and priorities to drive delivery of the agreed client execution strategy, ensuring Regional requirements and variations in the business model are accurately accounted for in our Client on-boarding methodology
- Delivery of client implementation programmes as part of end-to-end client execution and transaction fulfilment lifecycle
- Leverage Client feedback to shape client proposition and new product development activity across
- Ensure the provision of transactional and channel support to clients, understanding their on-boarding requirements and ensuring their timely implementation within GTRF
- Programme manage of high profile, complex on-boarding programmes (typically complex/high profile Supply Chain Solutions Approved Invoice (SCSAI), International RF, pan-regional Guarantees “implementations” using HSBCnet and client technical integrations
- Customers / Stakeholders
- Manage key relationships with internal and external stakeholders, developing and maintaining strong working relationships with: Internal - Risk and Compliance, Relationship Management, Product and Proposition Management, Client Services, Business Risk & Control Management (BRCM), Technology, and Business Development External - key clients.
- Develop a close relationship with customers, managing these relationship and client expectations from sales, implementation/on-boarding and go-live to business as usual and migration to Client Services ownership.
- Work closely with colleagues across Business Development and Solution Structuring, providing support on deals with priority or complex clients and ensuring alignment in strategy regarding target client groups
- Ensur