Client Relations Manager

3 weeks ago

Ho Chi Minh City, Vietnam Pearson Full time

The Client Relations Manager, PTE Vietnam, will work with the Senior Client Relations Manager, PTE Vietnam, Cambodia & Laos to implement a growth strategy for PTE Academic in Vietnam. This role will involve working with key internal and external stakeholders to grow test bookings and ensure key growth metrics and KPIs are achieved within Vietnam.

The role will involve developing and managing partnerships with local stakeholders including education, and migration agents, and commercial and academic language/test prep providers.

The role will work closely with the Senior Client Relations Manager and Marketing teams, as well as collaborating with Asia Client Relations.

Every day you will strive to put the consumer/customer at the heart of everything we do.

**Our team**: English Language Learning - We aspire to help committed learners around the world reach their full potential through English language learning. With PTE Academic we aim to help more students and migrants access life-changing opportunities around the world or in their home countries.

**As the Client Relations Manager, PTE Vietnam, you will be responsible for**:

- Reporting to Senior Client Relations Manager, PTE Vietnam, Cambodia & Laos, this position will:

- Develop and manage partnerships and negotiate commercial deals with stakeholders including, education and migration agents, commercial and academic language/test prep providers, and others.
- Proactively position PTE Academic and expand brand and product awareness and understanding with customers and key external stakeholders.
- Attend and promote PTE at key industry events, presenting to groups of stakeholders online and offline.
- Success will be measured by the achievement of annual sales targets and other KPIs, with evidence of regular monitoring and review and reporting progress to management.
- A successful applicant needs to be able to work independently, while maintaining close alignment/relations with other key business functions such as marketing, to achieve key objectives within Vietnam.
- Contribute to expanding brand and product awareness among customers and key external stakeholders. Support the implementation of communications plans to increase awareness of PTE Academic.

**To be successful in this role, you will ideally have**:

- 5 years+ experience working in international education/international student recruitment/TEFL and with associated stakeholder groups such as education/migration agents, language schools, universities, etc.
- Ability to think strategically, plan, and execute, with evidence of successful business growth.
- Significant evidence of success in building and maintaining internal and external stakeholder relationships leading to commercial opportunities, particularly in the education sector.
- Ability to communicate professionally, clearly, and effectively to a range of different audiences. Highly developed oral and presentation skills.
- Influencing skills and the ability to convince through personal credibility.

**Flexible working**: We are committed to hybrid working practices and have adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance at the office more flexibly.

**What to expect from Pearson**

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applic

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