Senior Client Manager

6 months ago

Ho Chi Minh City, Vietnam NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The primary responsibility of the Senior Client Manager is to take full ownership of his/her assigned accounts. Their key focus is to manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts. They are required to pursue leads identified by aligned lead generation representatives.

"Responsible for selling the company’s products or services to and maintaining relationships with existing accounts."

**Working at NTT**

Your main focus should be:

- Seeking new clients and establishing relationships to understand their business strategy and priorities; consult to help them solve their problems with NTT’s technology and solutions
- Work with Pre-Sale team to prepare solutions that solve clients’ issues.
- Perform role of principle client contact from the bid stage to the finalization of the project.
- Take care commercial inquiries from clients during the project delivery
- Look for opportunities to up-sell and cross-sell NTT’s services to Client and their partners in the eco-system
- Keep abreast of market forces, activity and trends through review of literature and contact with industry personnel requirements
- Develop open and effective channels of communication in with each client within the assigned account.
- Encourage revenue growth by inspiring clients to additional services.
- Become the reliable point of contact for clients that is required to establish a strong business relationship.
- Report directly to Sales Manager

**Experience and Skill Requirements**:

- Bachelor’s degree in business, IT, Computer Science, Engineering, Telecoms
- AT least 5 years working experience in Account Manager role (direct sales) in FSI, specifically:

- Proven track experience in banking and financial services especially lending operation
- Aware of modern bank trends, regulations
- Ability to identify prospect needs and new digital market
- Ability to build relationships thru a consultative approach
- Have current strong relationship in FSI customer database: especially in top 10 joint-stock banks, financial companies in Vietnam
- Good relationship with financial ISV and technology vendors for infrastructure
- Experience in System Integration companies is a big plus.
- Intermediate English skill to deliver a conversation
- Excellent communication skills - oral, written and presentation to influence key stakeholders internally and externally
- Strong ambition to win big projects, grow skills to be a Sales Manager

**Skills Summary**

Account Management, Business Acumen, Client Relationship Management, Revenue Growth, Sales Pursuits, Solutions Selling, Structuring Deals

**Workplace type**:
On-site Working

**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.

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