Customer Service

6 months ago


Ho Chi Minh City, Vietnam Công ty TNHH Intertek Việt Nam - Hồ Chí Minh Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Working with customers to handle test request for testing services of têxtiles or footwear
- Facilitate communication between lab and clients
- Collect test sample from suppliers and help to arrange lab test
- Release report to suppliers
- Handle data entry work
- Handle client enquiries
- Handle tasks from client and lab
- Maintaining good relationships with current customers while also developing relationships with new and potential customers.
- Internal: Coordinator, Lab
- External: Buyer and agent, factories

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- University/College graduated
- Fluent of English in both speaking & writing (able to speak Chinese is advantage)
- Experience in Customer Service field is preferred
- Having têxtile & garment background is advantage
- Communication Skill
- Able to work under pressure
- Has a pleasant, patient, and friendly attitude
- Willing to work flexible when overtime is needed

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Dệt May,Dệt May/Da Giày

Đại Học
Không yêu cầu


  • Customer Service

    6 months ago


    Ho Chi Minh City, Vietnam growthfn Full time

    a leading BPO company, providing exceptional customer service solutions to clients globally. We are currently seeking a dynamic and fluent Vietnamese speaker to join our customer service team as a Customer Service Representative. **Responsibilities**: - Resolve customer inquiries and complaints in a professional and efficient manner - Process orders,...

  • Customer Service

    7 months ago


    Ho Chi Minh City, Vietnam Công Ty Cổ Phần PHC Media Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Key Responsibilities Customer Service Management: - Manage all aspects of customer service operations, including handling inquiries, resolving complaints, and addressing customer feedback promptly and professionally. - Monitor customer service performance metrics and continuously improve customer...

  • Customer Service

    6 months ago


    Ho Chi Minh City, Vietnam Công Ty TNHH Tuv Sud Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Monitor and track the progress of the jobs by following up with technicians for samples and test results - Prepare test reports to customer and sales - Send test reports to sales and customers - Interface with customer job status, and handle inquiries - Maintain and upkeep laboratory records and...

  • Customer Service

    6 months ago


    Ho Chi Minh City, Vietnam Công Ty Cổ Phần Webcash Genuwin Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) We are looking for Customer Service to join our team and provide the best service to our customer You will working at the newest B2B Fintech Solution at Viet Nam. English - Korea - Vietnamese spoken. - Monitor and improve processes to improve KPIs, customer experience, and work productivity -...

  • Customer Service

    6 months ago


    Ho Chi Minh City, Vietnam Công Ty TNHH TMT Insurance Group Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Receive and manage customer complaints and issues and provide information to the appropriate departments to handle those complaints. - Receive and handle customer requests/inquiries related to products/services provided by the Company - Monitor and continuously update the Company's policies on...

  • Customer Service

    6 months ago


    Ho Chi Minh City, Vietnam Công Ty TNHH Identalsoft Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide support and assistance to our English speaking customers - Research, diagnose, analyze and record customer issues and communicate solutions - Interact with Vietnam Dev and QA members - Interact with US members - Work closely with Customer Success Managers to maintain customer satisfaction -...

  • Customer Service

    6 months ago


    Ho Chi Minh City, Vietnam Công Ty TNHH Identalsoft Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide support and assistance to our English speaking customers - Research, diagnose, analyze and record customer issues and communicate solutions - Interact with Vietnam Dev and QA members - Interact with US members - Work closely with Customer Success Managers to maintain customer satisfaction -...

  • Customer Service

    7 months ago


    Ho Chi Minh City, Vietnam Công ty TNHH Ecount Việt Nam Full time

    **Mô tả công việc**: (Mức lương: 15 - 20 triệu VNĐ) Bán Hàng (Sale): - Thực hiện bán hàng qua điện thoại hoặc (và) xúc tiến gặp mặt trực tiếp để giới thiệu và tư vấn sản phẩm và dịch vụ của công ty đến khách hàng tiềm năng. Making tele-sales and (or) setting up face-to-face meetings in...

  • Customer Service

    6 months ago


    Ho Chi Minh City, Vietnam GNT VN Co., Ltd Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - **Customer Support**:Provide prompt, friendly, and efficient assistance to customers via various channels: Facebook, Social Media, Lazada, Shopee, Tiktok,... - **Product Knowledge**:Develop a deep understanding of our product catalog to accurately address customer inquiries, provide...


  • Ho Chi Minh City, Vietnam Công ty Tài chính TNHH MTV Shinhan Việt Nam Full time

    **I. Job Summary**: - To provide an efficient and high-quality service to customer to satisfy customer's needs and expectations within company's procedures/guidelines. - To deal with internal & external customers in order to provide a high-quality service and satisfy customer's needs which meet all Customer Service (CS) KPIs. - To give comments/ideas on...


  • Ho Chi Minh City, Vietnam 40HRS Full time

    1. Quality Service Operation & Customer Satisfaction - Continuously find ways to improve Service Coverage - Suitable parts stocking for faster repair - Improve ASP technical competency through training and release of service bulletin. - Outsourcing Projects - Manage the call center. - Standardize all customer service procedures and policies 2. Service...

  • Customer Services

    6 months ago


    Ho Chi Minh City, Vietnam BIN Corporation Group Vietnam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Support global customers and partners. - Monitor online transactions, support our clients and make payments via the Internet. - Build strong relationships with customers and partners. - Handle customer services inquiries and solve issues arising from customers/forwarders/third parties relating to...


  • Ho Chi Minh City, Vietnam Công ty Cổ phần M Village Full time

    **RESPONSIBILITIES**: - Provide solutions to recovery service, and improve customer satisfaction; - Clarify the customer's complaints, resolve customer issues and provide solutions to recovery service, and improve customer satisfaction; - Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication...


  • Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full time

    Big foreign firm - International working environment - Attractive salary package **ROLES AND RESPONSIBILITIES** - Provides leadership to Customer Service Department by achieving operational efficiency, to reach excellent customer satisfaction, and generating service business at a reasonable cost. - Responsible in the overall management of a national service...


  • Ho Chi Minh City, Vietnam Công Ty Cổ Phần Gamuda Land (Hcmc) Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Ensure good customer relations, customer satisfaction; provide professional and timely customer support - Coordinate with relevant internal departments to acknowledge and resolve customers’ inquiries and complaints related to execution of the Contract - Achieve customer service objectives by...

  • Customer Service Staff

    7 months ago


    Ho Chi Minh City, Vietnam ITL Full time

    **VELA INTEGRATED LOGISTICS CORPORATION (ITL SUB)** (Web: Home - VELA) **Requirements**: **_Performance_** - Interact, verify, classify customer/supplier’s inquiry to assign to related internal department exactly and timely - Coordinate with internal to solve and feedback to all issues/ complaint from Customers/ Suppliers - All tickets opened on...


  • Ho Chi Minh City, Vietnam TE Connectivity Full time

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...


  • Ho Chi Minh City, Vietnam Savills Vietnam Full time

    **SCOPE OF WORK** Manage and supervise all functions of customer service and ensure the most effectiveness of the team to comfort residents and tenants **Administrative tasks** - Receive all calls from residents or tenants; - Manage taxi service; - Manage information about parking lots; - Manage access cards; - Manage express delivery service; - Provide...


  • Ho Chi Minh City, Vietnam Savills Vietnam Full time

    **SCOPE OF WORK** Manage and supervise all functions of customer service and ensure the most effectiveness of the team to comfort residents and tenants **Administrative tasks** - Receive all calls from residents or tenants - Manage taxi service - Manage information about parking lots - Manage access cards - Manage express delivery service - Provide...


  • Ho Chi Minh City, Vietnam NavigosSearch Full time

    **What We Can Offer**: This position works in an international environment and has contact with customers, colleagues and external sources local, regional and globally. Closely collaboration with the customer team that consist of sales, customer service, quality, technical service, logistics and finance representatives. This position will be based in our Ho...