Customer Services

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Working with customers to handle requests for testing services as assigned by superiors. - Coordinate with other departments (Lab/ Sales/ Accountant Dept) during order processing - Maintaining and developing relationships with assigned customers - Implement training for other staff as required...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Working with customers to handle requests for testing services as assigned by superiors. - Coordinate with other departments (Lab/ Sales/ Accountant Dept) during order processing - Maintaining and developing relationships with assigned customers - Implement training for other staff as required...

a leading BPO company, providing exceptional customer service solutions to clients globally. We are currently seeking a dynamic and fluent Vietnamese speaker to join our customer service team as a Customer Service Representative. **Responsibilities**: - Resolve customer inquiries and complaints in a professional and efficient manner - Process orders,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Key Responsibilities Customer Service Management: - Manage all aspects of customer service operations, including handling inquiries, resolving complaints, and addressing customer feedback promptly and professionally. - Monitor customer service performance metrics and continuously improve customer...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Monitor and track the progress of the jobs by following up with technicians for samples and test results - Prepare test reports to customer and sales - Send test reports to sales and customers - Interface with customer job status, and handle inquiries - Maintain and upkeep laboratory records and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) We are looking for Customer Service to join our team and provide the best service to our customer You will working at the newest B2B Fintech Solution at Viet Nam. English - Korea - Vietnamese spoken. - Monitor and improve processes to improve KPIs, customer experience, and work productivity -...

5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Receive and manage customer complaints and issues and provide information to the appropriate departments to handle those complaints. - Receive and handle customer requests/inquiries related to products/services provided by the Company - Monitor and continuously update the Company's policies on...

**RESPONSIBILITY**: - Support the sales department in contacting and verifying information to attend sales consulting seminars - Support customers during the operation process, upload products to the Alibaba e-commerce platform and answer customer questions about products/services - Consulting and proposing solutions to help customers use the service...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Working with customers to handle requests for testing services as assigned by superiors. - Coordinate with other departments (Lab/ Sales/ Accountant Dept) during order processing - Maintaining and developing relationships with assigned customers - Implement training for other staff as required...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide support and assistance to our English speaking customers - Research, diagnose, analyze and record customer issues and communicate solutions - Interact with Vietnam Dev and QA members - Interact with US members - Work closely with Customer Success Managers to maintain customer satisfaction -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide support and assistance to our English speaking customers - Research, diagnose, analyze and record customer issues and communicate solutions - Interact with Vietnam Dev and QA members - Interact with US members - Work closely with Customer Success Managers to maintain customer satisfaction -...

**Mô tả công việc**: (Mức lương: 15 - 20 triệu VNĐ) Bán Hàng (Sale): - Thực hiện bán hàng qua điện thoại hoặc (và) xúc tiến gặp mặt trực tiếp để giới thiệu và tư vấn sản phẩm và dịch vụ của công ty đến khách hàng tiềm năng. Making tele-sales and (or) setting up face-to-face meetings in...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - **Customer Support**:Provide prompt, friendly, and efficient assistance to customers via various channels: Facebook, Social Media, Lazada, Shopee, Tiktok,... - **Product Knowledge**:Develop a deep understanding of our product catalog to accurately address customer inquiries, provide...

**I. Job Summary**: - To provide an efficient and high-quality service to customer to satisfy customer's needs and expectations within company's procedures/guidelines. - To deal with internal & external customers in order to provide a high-quality service and satisfy customer's needs which meet all Customer Service (CS) KPIs. - To give comments/ideas on...

1. Quality Service Operation & Customer Satisfaction - Continuously find ways to improve Service Coverage - Suitable parts stocking for faster repair - Improve ASP technical competency through training and release of service bulletin. - Outsourcing Projects - Manage the call center. - Standardize all customer service procedures and policies 2. Service...

**RESPONSIBILITIES**: - Provide solutions to recovery service, and improve customer satisfaction; - Clarify the customer's complaints, resolve customer issues and provide solutions to recovery service, and improve customer satisfaction; - Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication...

Big foreign firm - International working environment - Attractive salary package **ROLES AND RESPONSIBILITIES** - Provides leadership to Customer Service Department by achieving operational efficiency, to reach excellent customer satisfaction, and generating service business at a reasonable cost. - Responsible in the overall management of a national service...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Ensure good customer relations, customer satisfaction; provide professional and timely customer support - Coordinate with relevant internal departments to acknowledge and resolve customers’ inquiries and complaints related to execution of the Contract - Achieve customer service objectives by...

**VELA INTEGRATED LOGISTICS CORPORATION (ITL SUB)** (Web: Home - VELA) **Requirements**: **_Performance_** - Interact, verify, classify customer/supplier’s inquiry to assign to related internal department exactly and timely - Coordinate with internal to solve and feedback to all issues/ complaint from Customers/ Suppliers - All tickets opened on...