L1/l2 IT Global Service Desk Analyst

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has...

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**Mô tả công việc**: (Mức lương: 20 - 32 triệu VNĐ) **Job Overview**: The DWPS Senior Operations Specialist will be a part of the global service desk technicians' team in the Digital Workplace Services organization. The team is primarily an L1-L2 support team providing incident and request management to a global business. In this role, your job...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**Responsibilities/ Daily tasks you will take care**: - Manage the L1 Support team and work with L1 Team Leads to evaluate performance of staff within the team on an ongoing basis as well as via periodic performance reviews - Ensure that L1 Support provides timely and accurate support on a daily basis and ensure that all individual and team KPIs are met;...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - First level of ticket diagnosis to resolve the ticket or escalate to L2 or appropriate person/group support. - Monitor system performance and alerts in real-time, taking immediate action on any anomalies or issues. - Logs, categories, priorities, tracks, and routes issue. - Support tracks tickets...

企業概要 - The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology,...

Department - Managed Services - Job posted on - Dec 05, 2024 - Employee Type - Full-Time - Experience range (Years) - 3 years - 10 years **Power Platform Support Engineer L2** About Us: Noventiq (Noventiq Holdings PLC) is a premier global provider of cutting-edge digital transformation and cybersecurity solutions, headquartered in London. We empower...

**In this role**: The IT Service Desk Dispatcher plays a pivotal role in optimizing the use of internal and field resources by efficiently dispatching daily service requests. This involves closely monitoring and managing incoming client requests through a ticketing system. Additionally, the dispatcher serves as the initial point of contact for basic analyst...

The Company This position will be a key member to the VDC Service Desk team, which support all BAU (Business as usual) users activities for Hitachi Vantara Vietnam, and a part of global function (Service Desk / Desktop Operation). There’s many opportunities to interact and support IT and non-IT users, support business growth and have chance to participate...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**About Company** We are a blockchain research and development company with expertise in DeFi, Tokenization, and Web3 Payment. Founded by product & finance leaders from Apple, Stably, and Infina, our team has launched projects directly with top-tier blockchain foundations and startups such as Ripple/XRP Ledger, Harmony, VeChain, Qredo, Dune Analytics, and...

**WORK LOCATION** Ho Chi Minh **LEVEL** Senior **EXPIRATION DATE** 31 Jan,2025 **RESPONSIBILITY** - Responsible for collecting functional requirements from business users, analyzing, and translating them into technical functionalities for the development team to do developments. - Ensure enhancement are creating a business value - Conduct necessary...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Your responsibilities will include, but are not limited to: Identifying and troubleshooting technical issues reported by clients Escalating complex issues to L2 or L3 support team members as needed Creating and maintaining accurate documentation of client issues and resolutions Collaborating with...

Setup and maintenance of desktops, laptops, phones, printers, peripherals, and mobile devices. Windows and Apple platforms. - Escalate and work with third level support/ third party vendor on resolution of problem when necessary - Maintain Data Centre environmental and monitoring equipment. - Support for a wide range of IT equipment, software and conference...

**Company Description** Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work...

**Service Desk Engineer**: Katalon - Ứng Tuyển IT Support System Engineer - Đăng nhập để xem mức lương - Viettel Complex Building, 285 Cach Mang Thang 8 Street, District 10, HCMC, District 10, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 3 giờ trước **3 Lý Do Để Gia Nhập Công Ty**: - Attractive Salary & Bonuses - 19 Annual...