L1/l2 IT Global Service Desk Analyst

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**Mô tả công việc**: (Mức lương: 20 - 32 triệu VNĐ) **Job Overview**: The DWPS Senior Operations Specialist will be a part of the global service desk technicians' team in the Digital Workplace Services organization. The team is primarily an L1-L2 support team providing incident and request management to a global business. In this role, your job...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Service Desk Operations: - Handle escalated IT incidents and requests to ensure quick resolution. - Provide expert-level support and guidance to junior IT service desk staff. - Collaborate with other IT teams and departments to resolve complex issues. - ITSM Development & Management: - Develop,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - First level of ticket diagnosis to resolve the ticket or escalate to L2 or appropriate person/group support. - Monitor system performance and alerts in real-time, taking immediate action on any anomalies or issues. - Logs, categories, priorities, tracks, and routes issue. - Support tracks tickets...

**In this role**: The IT Service Desk Dispatcher plays a pivotal role in optimizing the use of internal and field resources by efficiently dispatching daily service requests. This involves closely monitoring and managing incoming client requests through a ticketing system. Additionally, the dispatcher serves as the initial point of contact for basic analyst...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Your responsibilities will include, but are not limited to: Identifying and troubleshooting technical issues reported by clients Escalating complex issues to L2 or L3 support team members as needed Creating and maintaining accurate documentation of client issues and resolutions Collaborating with...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**Job Title** Senior Research Analyst **Job Description Summary** The role of the Analyst/Senior Analyst - Research and Consulting Services is to remain up to date in the property sector and be on top of all transactional data and any information that might affect any particular sector/s within the industry. The role will involve preparing/supporting the...

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has...

ELCA *** - CII Building, 152 Điên Biên Phủ, Ward 25, Binh Thanh, Ho Chi Minh- At office- Posted 5 hours ago- Skills: - IT Support Database Networking **Top 3 reasons to join us**: - Attractive remuneration package with 18 days off - Smart people, interesting project & swiss quality - Travel opportunities to Switzerland **Job description**: - As...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**Your responsibilities** As a ServiceDesk Engineer, you will be part of our Corporate IT team to help troubleshoot problems in our network our ELCA Group, Globally. You will work on: - Serve as the first point of contact for internal customers seeking technical assistance with the ticketing system - Perform remote and onsite troubleshooting through...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

We are looking for an **ONSITE IT & Network Support Engineer/Technician** to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Top 3 Reasons To Join Us Attractive remuneration package with 18 days off Smart people, interesting project & swiss quality Travel opportunities to Switzerland The Job As a ServiceDesk Engineer, you will be part of our Corporate IT team to help troubleshoot problems in our network our ELCA Group,...

We are looking for an **ONSITE IT & Network Support Engineer/Technician** to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...

Provide end-user technical support and troubleshooting for hardware and software, guiding users through step-by-step solutions. - Provide site support for new physical network setup and layers; assist in troubleshooting network related issues. - Coordinate with IT Service Desk in managing support requests and Incidents - Coordinate with IT local team in...