L1/l2 IT Global Service Desk Analyst

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**Mô tả công việc**: (Mức lương: 20 - 32 triệu VNĐ) **Job Overview**: The DWPS Senior Operations Specialist will be a part of the global service desk technicians' team in the Digital Workplace Services organization. The team is primarily an L1-L2 support team providing incident and request management to a global business. In this role, your job...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**Responsibilities/ Daily tasks you will take care**: - Manage the L1 Support team and work with L1 Team Leads to evaluate performance of staff within the team on an ongoing basis as well as via periodic performance reviews - Ensure that L1 Support provides timely and accurate support on a daily basis and ensure that all individual and team KPIs are met;...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Service Desk Operations: - Handle escalated IT incidents and requests to ensure quick resolution. - Provide expert-level support and guidance to junior IT service desk staff. - Collaborate with other IT teams and departments to resolve complex issues. - ITSM Development & Management: - Develop,...

The Company This position will be a key member to the VDC Service Desk team, which support all BAU (Business as usual) users activities for Hitachi Vantara Vietnam, and a part of global function (Service Desk / Desktop Operation). There's many opportunities to interact and support IT and non-IT users, support business growth and have chance to participate...

The Company This position will be a key member to the VDC Service Desk team, which support all BAU (Business as usual) users activities for Hitachi Vantara Vietnam, and a part of global function (Service Desk / Desktop Operation). There’s many opportunities to interact and support IT and non-IT users, support business growth and have chance to participate...

Ho Chi Minh, Vietnam - Onsite - Job Sector: Data Center Infrastructure **Job Description and Requirements：** - To support aspects of Campus, WAN/LAN Networking / IPT / Security and Data Center technology domain from requirements capture/definition through customer. - To interpret client needs, assess the full requirements, and identify suitable...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

They provide support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Service Desk's main responsibilities will be, but not limited to: - Diagnose and resolve a variety of issues, including but not limited to process, software, and...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**The Role** Our world class Information Technology team is seeking a Service Desk Technician to provide technical assistance and end-user support related to computer systems and hardware/software. You will support end users, write technical documents and manage asset inventory. You will respond to tickets/queries, run diagnostic programs, isolates problem,...

**Service Desk Engineer**: Katalon - Ứng Tuyển IT Support System Engineer - Đăng nhập để xem mức lương - Viettel Complex Building, 285 Cach Mang Thang 8 Street, District 10, HCMC, District 10, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 3 giờ trước **3 Lý Do Để Gia Nhập Công Ty**: - Attractive Salary & Bonuses - 19 Annual...

Setup and maintenance of desktops, laptops, phones, printers, peripherals, and mobile devices. Windows and Apple platforms. - Escalate and work with third level support/ third party vendor on resolution of problem when necessary - Maintain Data Centre environmental and monitoring equipment. - Support for a wide range of IT equipment, software and conference...

**Company Description** Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work...

**Job Summary** - The Forecast Analyst is responsible for accurately forecastingproducts utilizing a statistical forecast system requiring strong mathematical skills. This position is also responsible for ensuring high customer satisfaction rates while maintaining adequate inventory levels at each distribution center location. - This position will use...

ELCA *** - CII Building, 152 Điên Biên Phủ, Ward 25, Binh Thanh, Ho Chi Minh- At office- Posted 5 hours ago- Skills: - IT Support Database Networking **Top 3 reasons to join us**: - Attractive remuneration package with 18 days off - Smart people, interesting project & swiss quality - Travel opportunities to Switzerland **Job description**: - As...

**Your responsibilities** As a ServiceDesk Engineer, you will be part of our Corporate IT team to help troubleshoot problems in our network our ELCA Group, Globally. You will work on: - Serve as the first point of contact for internal customers seeking technical assistance with the ticketing system - Perform remote and onsite troubleshooting through...