Field IT Analyst
1 week ago
Setup and maintenance of desktops, laptops, phones, printers, peripherals, and mobile devices. Windows and Apple platforms.
- Escalate and work with third level support/ third party vendor on resolution of problem when necessary
- Maintain Data Centre environmental and monitoring equipment.
- Support for a wide range of IT equipment, software and conference room systems. (VIP Meetings) -Video conferencing, and other issues that are related to their business.
- Support remotely if necessary (Bomgar) -including non-local venues as required
- Maintain hardware inventory at assigned locations
- Provision new users with hardware, software and account setup
- Provide both remote and onsite support for multiple locations
- Troubleshoot and resolve a variety of technical problems
- Respond quickly to malware alerts and location outages
- Assist with network connectivity issues
- Work on assigned tasks and projects, including hardware and software rollouts
- Work with hardware/software vendors when required
- Give training when needed to help facilitate users requests and in the implementation of company projects
- Provides VPN support including end-user setup and problem
- Develop and document IT operational processes
- Server Management (Monitoring, Patching and L1, L2 support)
- DHCP (Dynamic Host Configuration Protocol) and File server management
- Active Directory (User/ID creation, delete, reset, update, distribution list/security and accesses)
- Checks server utilization and performance
- Manages and Monitors Data Centre equipment (Server Hardware (Physical), Air-con, CCTV, UPS battery and fire suppression)
- SCCM (System Centre Configuration Manager) patching and reports (server and workstations)
- VMware management (Remote and Maintain virtual servers)
- Cloud storage solutions
- Ability to work on tasks and projects autonomously
- Ability to work pro-actively to fix problems and respond to change requests
- Team skills, including the ability to establish and maintain effective working relationships
- Able to start **work immediately or within short notice period of less than one month**
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: From 20,000,000₫ per month
Ability to commute/relocate:
- Ho Chi Minh City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you willing to self-study & find out the know-how by your own initiatives to enrich your job knowledge?
Application Deadline: 2024/12/27
Expected Start Date: 2024/12/30
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