L1/l2 IT Global Service Desk Analyst

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has...

**Mô tả công việc**: (Mức lương: 20 - 32 triệu VNĐ) **Job Overview**: The DWPS Senior Operations Specialist will be a part of the global service desk technicians' team in the Digital Workplace Services organization. The team is primarily an L1-L2 support team providing incident and request management to a global business. In this role, your job...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**Responsibilities/ Daily tasks you will take care**: - Manage the L1 Support team and work with L1 Team Leads to evaluate performance of staff within the team on an ongoing basis as well as via periodic performance reviews - Ensure that L1 Support provides timely and accurate support on a daily basis and ensure that all individual and team KPIs are met;...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Service Desk Operations: - Handle escalated IT incidents and requests to ensure quick resolution. - Provide expert-level support and guidance to junior IT service desk staff. - Collaborate with other IT teams and departments to resolve complex issues. - ITSM Development & Management: - Develop,...

The Company This position will be a key member to the VDC Service Desk team, which support all BAU (Business as usual) users activities for Hitachi Vantara Vietnam, and a part of global function (Service Desk / Desktop Operation). There's many opportunities to interact and support IT and non-IT users, support business growth and have chance to participate...

The Company This position will be a key member to the VDC Service Desk team, which support all BAU (Business as usual) users activities for Hitachi Vantara Vietnam, and a part of global function (Service Desk / Desktop Operation). There’s many opportunities to interact and support IT and non-IT users, support business growth and have chance to participate...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**The Role** Our world class Information Technology team is seeking a Service Desk Technician to provide technical assistance and end-user support related to computer systems and hardware/software. You will support end users, write technical documents and manage asset inventory. You will respond to tickets/queries, run diagnostic programs, isolates problem,...

**Service Desk Engineer**: Katalon - Ứng Tuyển IT Support System Engineer - Đăng nhập để xem mức lương - Viettel Complex Building, 285 Cach Mang Thang 8 Street, District 10, HCMC, District 10, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 3 giờ trước **3 Lý Do Để Gia Nhập Công Ty**: - Attractive Salary & Bonuses - 19 Annual...

**Credit Analyst II - (Global Business Services)** **Your Job** You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to...

**Service Desk Engineer (IT Support, Networking)**: Katalon - Ứng Tuyển IT Support System Admin Networking - Đăng nhập để xem mức lương - Viettel Complex Building, 285 Cach Mang Thang 8 Street, District 10, HCMC, District 10, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 1 ngày trước **3 Lý Do Để Gia Nhập Công Ty**: -...

**Noventiq** is hiring!** Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 75,000+...

**You will be responsible for**: - Effectively manage, develop, and train the global AMS 24/7 team, consisting qualified service engineers and developers who provide the critical role of being first point of escalation for our clients, managing client expectations, collaborating with end users. - Ensures the global AMS 24/7 team provides courteous and...

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Handle tasks accordingly to L1, L2, L3 support process via BMC Remedy ticket system within the agreed SLA’s Monitoring of Server’s performance, Scheduled jobs, SAN/File share, Network components, Database Usage Provide monitoring report on agreed routine. Maintain documentation of Know-How and...

**JOB DESCRIPTION** **Overview**: This position is for an experienced technician on the Desktop Support team responsible for partnering with both Client IT design teams and Level 1 Service Desk to provide support for core infrastructure and desktop technologies standard to Client’s operating environment. It also involves hardware asset management and...