L1/l2 IT Global Service Desk Analyst

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**Mô tả công việc**: (Mức lương: 20 - 32 triệu VNĐ) **Job Overview**: The DWPS Senior Operations Specialist will be a part of the global service desk technicians' team in the Digital Workplace Services organization. The team is primarily an L1-L2 support team providing incident and request management to a global business. In this role, your job...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Service Desk Operations: - Handle escalated IT incidents and requests to ensure quick resolution. - Provide expert-level support and guidance to junior IT service desk staff. - Collaborate with other IT teams and departments to resolve complex issues. - ITSM Development & Management: - Develop,...

**In this role**: The IT Service Desk Dispatcher plays a pivotal role in optimizing the use of internal and field resources by efficiently dispatching daily service requests. This involves closely monitoring and managing incoming client requests through a ticketing system. Additionally, the dispatcher serves as the initial point of contact for basic analyst...

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - First level of ticket diagnosis to resolve the ticket or escalate to L2 or appropriate person/group support. - Monitor system performance and alerts in real-time, taking immediate action on any anomalies or issues. - Logs, categories, priorities, tracks, and routes issue. - Support tracks tickets...

**Credit Analyst II - (Global Business Services)** **Your Job** You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to...

**Company Description** Visily is an AI-powered UI design software started from KMS Labs, the startup incubation arm of KMS Technology. Our team consists of technology entrepreneurs who have built successful product companies from scratch: - ** QASymphony** - test management platform, merged with Tricentis, valued at $2B - ** Kobiton** - mobile testing...

Visily is an AI-powered UI design software started from KMS Labs, the startup incubation arm of KMS Technology. Our team consists of technology entrepreneurs who have built successful product companies from scratch: - ** QASymphony** - test management platform, merged with Tricentis, valued at $2B - ** Kobiton** - mobile testing platform, raised $34M with...

CLPS Global IT Services - Viettel tower, 285 Cách Mạng Tháng Tám, Phường 12, District 10, Ho Chi Minh- At office- Posted 3 days ago- Skills: - Java- Linux- Oracle**Job description**: **The Software Engineer (Java) will be accountable for the following responsibilities**: - Perform root cause analysis skills, able to quickly analyze and interpret...

Oversee ITSM (Information Technology Service Management) policies and tools for change, release, asset, incident, and problem management to ensure system reliability and compliance. - Resolve outages, comply with change management standards, and conduct thorough problem investigations. - Conduct compliance audits, analyze trends, and develop actionable...

**JOB DESCRIPTION** **Overview**: This position is for an experienced technician on the Desktop Support team responsible for partnering with both Client IT design teams and Level 1 Service Desk to provide support for core infrastructure and desktop technologies standard to Client’s operating environment. It also involves hardware asset management and...

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s...

**Mô tả công việc**: (Mức lương: Thỏa thuận)The Role Our world-class Information Technology team is seeking an IT Help Desk Coordinator to provide technical assistance and end-user support related to computer systems and hardware/software. You will support end users, write technical documents, and manage asset inventory. You will respond to...

**The Role** Our world class Information Technology team is seeking an IT Help Desk Coordinator to provide technical assistance and end-user support related to computer systems and hardware/software. You will support end users, write technical documents and manage asset inventory. You will respond to tickets/queries, run diagnostic programs, isolates...

**About the job**: Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company’s details for your reference. **ABOUT US: -** Rex Technologies, is a leading IT Managed and infrastructure services provider...

**Job no**: 521205 **Brand**: Discova **Work type**: Full time **Location**: Ho Chi Minh City, Vietnam, Hanoi, Vietnam **Categories**: Information & Technology **Discova in Vietnam is on the hunt for IT MANAGER** **to join our team!** **About the Opportunity** As an IT Manager, you will lead and manage a team of IT helpdesk analysts to ensure...

**Job description**: - Handle onsite survey, installation, testing commissioning and maintenance of customer's circuit. - Handle L1/ L2/ L3 IP test plans, tunnel, QOS and acceptance criteria for network designs of KDDI. - Technical support to Operations and Cloud service. - Configuration and Testing on IPVPN and other services. - Any other customer...