Sales Support Executive

3 weeks ago


Ho Chi Minh City, Vietnam Công Ty TNHH MSC Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

Position Summary:

- Sales support, sales scope
- Maintain the close relationship and get full support from the clients with regular visits and entertainment i.e. lunch, dinner etc... within budget to enhance opportunities of getting required business.

Key Responsibilities:

- Close monitoring of Tender performances / loading activities again commitments again forecast.
- Assist in problem solving for customers on operational/documentation/logístical/invoicing/credit issues with the relevant departments.
- Maintain and grow relationship with customers by regularly calls/ visits, understand their business needs, increase MSC presence / share in the market and provide solutions to meet those needs
- Regular interaction with ARO/Negotiating Agent/GVA to develop Tenders.
- Make Weekly/Monthly Reports of KPI, sales forecasting, compile the schedule/lead time for new Tender,..
- Collaborate with team members to achieve better results. Follow sales goals with team and Manager.
- Search for, identify, and develop sales leads from lists, publications, and given information (e.g. referrals, newspaper, magazines, MSC's network, internet and telemarketing) to increase market share in the territory.
- Identify and analyze customer needs and develop sales proposal, in line with Geneva pricing strategy.
- Managing customer's complaints and assist trouble shooting.
- Perform data entry for long term prospect into system.
- Compile and follow up on sales leads
- Liaise with CS on bookings
- Assist and support Trade, Customer Service Manager's functions in their absence.
- Perform any duties as assigned by Co-Act Manager / Chief Commercial Officer.

Key Stakeholders & Interface:

- Internal: MSC Geneva/MSC ARO Singapore/Local Trade & Sales Managers/Customer service/Freight Team/Documentation/Finance
- External: Shippers/consignee/terminals/depots/tenders

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
We offer top-notch medical benefits

We offer more paid leave than required by the law

We offer various bonuses and awards

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Key Experience & Qualifications:

- Minimum Diploma in any discipline
- Minimum 1-2 year of experience in service-related industry (logistics, shipping line,...)

Key Competencies & Skills:

- Strong written & spoken English skill
- Good communication and interpersonal skill
- Customer Orientated
- Have self-drive and passion to deal with people
- Able to work independently
- Adaptive

Key Performance Indicators / Measures:

- Communication with customers / POD agents and principal office

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng

Trung cấp - Nghề
Không yêu cầu



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