Customer Service Associate

**Mô tả công việc**: (Mức lương: Thỏa thuận) We are looking for an individual with a background in customer service within E-commerce / Dropshipping / POD / DTC industry. As our Customer Service Associate, you will handle customer issues and ensuring orders are processed efficiently and accurately to deliver excellent experiences for our...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc - Work with Project team to pilot this project in Vietnam. - Align and closely work with Sales team and Distributor to build Inventory norm, define Replenishment Service Levels, distributor lead time, min-max order quantity and seasonality factor. - Define material criteria,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Work with Project team to pilot this project in Vietnam. - Align and closely work with Sales team and Distributor to build Inventory norm, define Replenishment Service Levels, distributor lead time, min-max order quantity and seasonality factor. - Define material criteria, FSN classification. -...

Education/Work Experience: Requires a secondary diploma, or equivalent, plus two to four years related customer service, sales, or administrative experience. (Note: National Customer Service typically requires a minimum of 6 months experience in National Customer Service successfully completing Grade 5 functions or equivalent IDV01 mainframe experience and a...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Foreign customer care indirectly via phone and social media for current customers. - Investigate customers' problems and find solutions, ensuring that customer feedback is heard and acted upon. - Manage after sales services (bike servicing/support, support queries, upselling). - Communicate with...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Directly handle critical/ hard complaints end to end. - Working with other stakeholders to find solutions for hard complaints & providing advice to team members to resolve customer issues as soon as possible. - Proactive manage and have the ability to detect incident issues, promptly alert relevant...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

**Position: Customer Service Representative** Location: vincom Center **Salary**: up to 16 Mil/month **Main objectives**: - To support and assure the Customer Service Team’s highly professional interactions with customers associated with order placement, order entry, fulfillment, delivery requirements. - To coordinate with the Customer Service Team to...

**YOUR WORK**: - Process new orders and requests on the Odoo ERP system ensuring accurate data entry and updates. - Coordinate with relevant departments to order or generate the required product and packaging labels. - Respond to all client requests and enquiries in a timely and professional manner. - Complete all reports required by the customer and...

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich...

a leading BPO company, providing exceptional customer service solutions to clients globally. We are currently seeking a dynamic and fluent Vietnamese speaker to join our customer service team as a Customer Service Representative. **Responsibilities**: - Resolve customer inquiries and complaints in a professional and efficient manner - Process orders,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Key Responsibilities Customer Service Management: - Manage all aspects of customer service operations, including handling inquiries, resolving complaints, and addressing customer feedback promptly and professionally. - Monitor customer service performance metrics and continuously improve customer...

**Company Description** **_ The Bosch Group_**_ is a leading global supplier of technology and services. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology._ - The Bosch Group comprises Robert Bosch GmbH and its roughly 360...

**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Monitor and track the progress of the jobs by following up with technicians for samples and test results - Prepare test reports to customer and sales - Send test reports to sales and customers - Interface with customer job status, and handle inquiries - Maintain and upkeep laboratory records and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) We are looking for Customer Service to join our team and provide the best service to our customer You will working at the newest B2B Fintech Solution at Viet Nam. English - Korea - Vietnamese spoken. - Monitor and improve processes to improve KPIs, customer experience, and work productivity -...

**Mô tả công việc**: (Mức lương: 11 - 20 triệu VNĐ) Interact with the company's clients and internal departments (30%) 2. Ensure that appropriate actions are taken to resolve customers' problems and concerns with 100% satisfaction. 3. Build rapport with clients by proactively following up, offering appropriate privileges and timely...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Receive and manage customer complaints and issues and provide information to the appropriate departments to handle those complaints. - Receive and handle customer requests/inquiries related to products/services provided by the Company - Monitor and continuously update the Company's policies on...

**RESPONSIBILITY**: - Support the sales department in contacting and verifying information to attend sales consulting seminars - Support customers during the operation process, upload products to the Alibaba e-commerce platform and answer customer questions about products/services - Consulting and proposing solutions to help customers use the service...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide support and assistance to our English speaking customers - Research, diagnose, analyze and record customer issues and communicate solutions - Interact with Vietnam Dev and QA members - Interact with US members - Work closely with Customer Success Managers to maintain customer satisfaction -...