Client Relationship Manager

6 months ago


Ho Chi Minh City, Vietnam Toll Group Full time

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

The opportunity
- CRM will serve as the internal sales point of contact for designated key and/or strategic accounts within the region. As a key enabler of GF’s account management and customer care process
- Responsible for ensuring the overall positive customer experience and managing the delta between customer expectations and GF performance
- Working closely with the designated stakeholders (e.g global account own, operations lead, product head) across all regions and divisions of Toll Group.
- The position exists to support and develop the business relationships with our key clients in the region in collaboration with the global account owner based on the account plan.
- Takes an active role to drive controllable business in the region and grow share of wallet and profitability by building strong client relationships & satisfaction.
- Comply with all necessary controls and procedures, whilst maintaining a high standard of customer care at all times.

What you’ll need to succeed
- Graduated from university majoring in import-export, logistics, economics,...
- Have at least 2 years of experience in a similar position at companies specializing in Import-Export, Forwarding....
- Good conversational English
- Preferred to have experience with CW1 system (Cargo Wise)
- Serious, responsible, disciplined at work
- Sociable and well adapted personality

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Vietnam and be prepared to undertake pre-employment checks including a criminal history check and medical.



  • Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH FANCI CLUB Full time

    Client Relationship Management: - Develop and maintain strong, long-lasting relationships with new and existing clients. - Serve as the main point of contact for clients, ensuring their needs are understood and met. - Proactively engage with clients to identify business challenges and opportunities for growth. - Collaborate with internal teams (Marketing,...


  • Thành phố Hồ Chí Minh, Vietnam BNP Paribas Full time

    Within Client Engagement and Protection Vietnam, the Due Diligence Team is divided into 2 teams - Client Account Management and Client Relationship Management. The team’s objective is to be the sole interface for new and existing clients for the purpose of KYC due diligence. The goal, for this team, is to ensure a global and consistent service to both...

  • Client Manager

    7 months ago


    Ho Chi Minh City, Vietnam NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Ho Chi Minh City, Vietnam DKSH Full time

    **Location**:Ho Chi Minh, VN, VN**Job Function**:Client Management**Requisition Number**:147418**Description**: **Job Summary** Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients **General Responsibilities** - Manage operating departmental budgets and costs according to annual allocation to...


  • Thành phố Hồ Chí Minh, Vietnam JustMarkets Full time

    Our company has earned the trust of millions of clients from numerous countries and is recognized as a leading broker globally. We are committed to providing reliable services and fostering long-term relationships with our clients and partners. **Requirements**: - Strong communication skills, able to interact effectively with different types of customers -...

  • Client Manager

    6 months ago


    Ho Chi Minh City, Vietnam Employment Vietnam Full time

    **About the company** EV Search’s Client - A MNC Insurance Broker in Vietnam **Responsibilities**: - Responsible for growing satisfied client relationships, a profitable book of business and support new business development in Chinese & Taiwanese Clients Sector. - Work with our team of senior professionals to service a portfolio of Taiwanese & Chinese...


  • Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...

  • Senior Client Manager

    6 months ago


    Ho Chi Minh City, Vietnam NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Client Manager

    6 months ago


    Ho Chi Minh City, Vietnam NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Ho Chi Minh City, Vietnam Dion Full time

    **ABOUT THE COMPANY** Our client, established in 1960 in Europe, provides comprehensive consulting services in tax, business, real estate, and digital domains. With a strong presence in over 90 countries, our client is dedicated to offering integrated and multidisciplinary consultancy to clients worldwide, ensuring adaptability to market changes and...


  • Ho Chi Minh City, Vietnam DKSH Full time

    **Location**:Ho Chi Minh, VN, VN**Job Function**:Client Management**Requisition Number**:143259**Description**: **Job Summary** Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients. **General Responsibilities** - Manage operating departmental budgets and costs according to annual allocation to...


  • Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...

  • Client Manager, Health

    6 months ago


    Ho Chi Minh City, Vietnam Willis Towers Watson Full time

    **Responsibilities**: Advisory champion projects. **Client Relationship Management** - Understand the client’s business and employee benefits needs to provide suitable solutions to the clients - Expanding the clients’ network and bring more potential opportunities - Be responsible for day-to-day client interaction and follow up to support the client...


  • Ho Chi Minh City, Vietnam Sony Music Careers - Asia & Middle East Full time

    The Client & Video Services Manager will act as a relationship and project manager to our most important artists and distributed music and video clients in Vietnam. **What you'll do**: - Manage relationships with independent labels, managers, and artists. - Manage release processing logistics within The Orchard's distribution system for digital music and...


  • Thành phố Hồ Chí Minh, Vietnam JustMarkets Full time

    **JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and...


  • Thành phố Hồ Chí Minh, Vietnam JustMarkets Full time

    **JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and...

  • Client Management

    6 months ago


    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Vietnam NavigosSearch Full time

    **What We Can Offer**: Collaborate with Relationship Managers in evaluating credit proposals (conduct financial spreading and analyze financial statements for assigned sectors), and prepare a well-researched credit proposal for credit approval. Additionally, prepare credit documents such as Facilities Letters, Loan Agreements, and other relevant documents as...


  • Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...


  • Ho Chi Minh City, Vietnam Dion Full time

    **ABOUT THE COMPANY** Our client provides comprehensive consulting services in tax, business, real estate, and digital domains. With a strong presence in over 90 countries, they are dedicated to offering integrated and multidisciplinary consultancy to clients worldwide, ensuring adaptability to market changes and regulatory developments. Their mission is to...