Client Relationship Management
2 weeks ago
Client Relationship Management:
- Develop and maintain strong, long-lasting relationships with new and existing clients.
- Serve as the main point of contact for clients, ensuring their needs are understood and met.
- Proactively engage with clients to identify business challenges and opportunities for growth.
- Collaborate with internal teams (Marketing, Customer Service, Production, etc.) to deliver solutions that exceed client expectations.
Sales & Business Development:
- Identify, prospect, and acquire new clients in alignment with company growth strategies.
- Meet or exceed assigned sales quotas and revenue targets.
KPI Management & Reporting:
- Analyze sales data and client feedback to refine strategies and achieve continuous improvement.
- Provide regular reports to senior management on sales performance, client satisfaction, and market trends.
Client Retention & Satisfaction:
- Monitor client satisfaction through regular check-ins, surveys, and feedback.
- Address and resolve client issues in a timely and professional manner to ensure high levels of satisfaction and retention.
- Identify opportunities for service improvements and work with internal teams to implement solutions.
Qualifications:
- Experience: 1+ years of experience in sales, business development, or client relationship management, preferably in Fashion.
- Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
- Strong communication, negotiation, and presentation skills; ability to build relationships and trust with clients.
- Proven track record of achieving or exceeding sales targets, with the ability to manage complex sales processes.
- Strong ability to address client challenges and provide effective solutions.
- Ability to work independently and take ownership of client accounts and sales goals.
Loại hình công việc: Toàn thời gian, Cố định
Mục lương: 9.000.000₫ - 11.000.000₫ một tháng
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