Customer Relationship Manager

2 months ago


Thành phố Hồ Chí Minh, Vietnam BR Metals Pte Ltd Full time

**Roles and Responsibilities**

The Customer Relationship Manager should possess dynamic capabilities and network. Being based in Vietnam, reporting to the Managing Director, in charge of the day-to-day operations of the Vietnam office and ongoing business activities. He/ She is responsible for driving the Company’s growth and ensuring compliance with local laws and regulations. He/ She is expected to work closely with the Singapore headquarters and report on market research/analysis to share his/her recommended insights.

**Job duties**
- Strategic Planning
- Develop and execute marketing and business strategies aligned with the Company’s goals in Vietnam for targeted market segments.
- Work closely with the Management, Department Heads and Person-In-Charge of this project to share on-the-ground and critical business information, such as legal compliance matters, market insights, leads and recommendations.
- Participate in and perform analysis of business opportunities, potential client needs.
- Maintain Relationship
- Build and maintain relationships with our existing customers, stakeholders, government officials, regulatory bodies and relevant authorities to ensure compliance.
- Relay contact information of customers and/or suppliers who are interested in doing business with the Head Office
- Market Research and Analysis
- Conduct market research to understand local trends in Vietnam in relevance to the current economic situation, related investments, marketing and demand for services and competition in relevant market segments.
- Analyze and formulate countermeasures for the business competitive strategy
- Representation
- Act as the face of the organization in Vietnam, representing the Company’s interests, values, and goals to customers, stakeholders and public if any.
- Help to source for goods and supplies as required.
- Risk Management
- Check and control quality and quantity of secondary materials to be purchased in Vietnam.
- Assess and mitigate risks associated with operations in Vietnam, including legal, financial, and reputational risks.
- Government and Regulatory Compliance
- Study and understand Vietnam statutory law and regulations, in particular tax and export related.
- Team Management
- Manage and oversee administration of the Representative Office.
- Lead and manage local team, ensuring cohesion and alignment with the Company’s objectives and goals for Vietnam.
- Financial Acumen
- Prepare and manage operational budget projection forecast, expenses and adherence to financial targets.
- Any other ad-hoc duties required.

**Requirements**:

- Minimum Degree in any field, preferably business related.
- Minimum 5 years’ experience in manufacturing environment is a plus.
- Proficiency in English and Vietnamese, both written and spoken.
- Ability to work in a fast-paced environment and convey information on a timely basis.
- Possess an inquisitive mind with strong strategic planning and execution skills, with the ability to align local strategies with company objectives.
- Demonstrates ability to identify and capitalize on business opportunities, develop strategic partnerships, and expand the company's presence within the Vietnamese market.

**Job Types**: Full-time, Permanent

Pay: 45₫ - 55₫ per month

**Experience**:

- manufacturing: 5 years (preferred)

**Language**:

- English (required)

Willingness to travel:

- 75% (preferred)



  • Thành phố Hồ Chí Minh, Vietnam Techcombank Full time

    12 Sep 2024**Manager, Customer Relationship Management - SME (40000896)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder organize and manage SME line assigned to achieve business targets, service quality,... according to the assigned targets. **Key Accountabilities (1)**: - 1. Customer Insight -...


  • Thành phố Hồ Chí Minh, Vietnam Techcombank Full time

    12 Sep 2024**Senior Officer, Customer Relationship Management - SME (40000899)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, after-sales care / follow-up, risk management, debt...


  • Thành phố Hồ Chí Minh, Vietnam Techcombank Full time

    4 Nov 2024**Senior Officer, Customer Relationship Management - SME (40000899)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, after-sales care / follow-up, risk management, debt collection...


  • Thành phố Hồ Chí Minh, Vietnam Ycm Co., Ltd. Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) YCM is proud to work with many of the most sophisticated, most innovative, and most successful organizations in the world. Customer Relationship Management Executive YCM is looking for like-minded partners who are responsible for delivering our best customer service to valuable clients for our...


  • Thành phố Hồ Chí Minh, Vietnam Techcombank Full time

    1 Oct 2024**MM Senior Relationship Managerment Manager (40000893)**: - Category: Corporate & Institutional Banking Group- Job Type: - Facility: Business Banking**Job Purpose**: - The job holder establishes relationships, develops, and manages relationships with existing and new MM segment corporate customers; Responsible for consulting the products and...


  • Thành phố Hồ Chí Minh, Vietnam Techcombank Full time

    4 Nov 2024**Senior Officer, Priority Relationship Management - Gold (40000966)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with Priority...


  • Thành phố Hồ Chí Minh, Vietnam Techcombank Full time

    4 Oct 2024**Senior Officer, Priority Relationship Management - Gold (40000966)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with Priority...


  • Thành phố Hồ Chí Minh, Vietnam Techcombank Full time

    12 Sep 2024**Senior Officer, Priority Relationship Management - Gold (40000966)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder is responsible for managing directly the Priority customer portfolio assigned to PRM Gold in Priority Banking Center from time to time, providing customers with Priority...


  • Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH FANCI CLUB Full time

    Client Relationship Management: - Develop and maintain strong, long-lasting relationships with new and existing clients. - Serve as the main point of contact for clients, ensuring their needs are understood and met. - Proactively engage with clients to identify business challenges and opportunities for growth. - Collaborate with internal teams (Marketing,...


  • Thành phố Hồ Chí Minh, Vietnam HSBC Full time

    -Job Advert Details Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...


  • Thành phố Hồ Chí Minh, Vietnam Validus Capital Pte Ltd Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) We are on the lookout for a proactive and enthusiastic Relationship Manager with a background in the B2B/ Corporate credit banking area to grow and scale up our SME Lending business in Vietnam through effective partnership strategies. - Identify, prospect and close business opportunities with client...


  • Thành phố Hồ Chí Minh, Vietnam DKSH Full time

    Location: Ho Chi Minh, VN, VN- Global Business Unit: CG- Job Function: Sales- Requisition Number: 170409- Description: **Job Summary**: Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth **General Responsibilities**: -...


  • Thành phố Hồ Chí Minh, Vietnam PST.AG Full time

    **Key Responsibilities** - Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. - Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and...


  • Thành phố Hồ Chí Minh, Vietnam Validus Capital Pte Ltd Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Develop relationships with large corporations to introduce supplier/distributor financing products to their suppliers’ chains. - Develop strategic partnerships to distribute the relevant products to companies in their ecosystem network including customers, suppliers, and distributors that are...


  • Thành phố Hồ Chí Minh, Vietnam Standard Chartered Full time

    **RESPONSIBILITIES** - Tie up with companies - Drive sourcing and activation booths in approved companies - Track and monitor sales productivity to maximize business opportunities and cross sell rates to achieve agreed targets and provide efficient service quality - Manage and maintain corporate relationship to drive acquisition volumes for personal products...


  • Thành phố Hồ Chí Minh, Vietnam Standard Chartered Full time

    **JOB SUMMARY** **RESPONSIBILITIES** - Tie up with companies - Drive sourcing and activation booths in approved companies - Track and monitor sales productivity to maximize business opportunities and cross sell rates to achieve agreed targets and provide efficient service quality - Manage and maintain corporate relationship to drive acquisition volumes for...


  • Thành phố Hồ Chí Minh, Vietnam COINS Full time

    Posted 17 September 2024 - LocationHo Chi Minh City - Job type Permanent - Discipline Customer Success - ReferenceJ13013 **Job description**: CUSTOMER SUCCESS MANAGER We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our...


  • Thành phố Hồ Chí Minh, Vietnam Standard Chartered Full time

    **Job Summary** - As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory...


  • Thành phố Hồ Chí Minh, Vietnam JustMarkets Full time

    Our company has earned the trust of millions of clients from numerous countries and is recognized as a leading broker globally. We are committed to providing reliable services and fostering long-term relationships with our clients and partners. **Requirements**: - Strong communication skills, able to interact effectively with different types of customers -...


  • Thành phố Hồ Chí Minh, Vietnam LiveIn Sdn Bhd Full time

    **Responsibilities** - Onboarding Leadership: Manage the seamless onboarding process of senior leaders from alliance partners, ensuring clarity, alignment, and commitment to vision, mission and values. - Portfolio Management: Take ownership of our portfolio of alliance partners, nurturing these relationships to optimize performance and maximize value for...