Client Relationship Specialist

3 months ago


Thành phố Hồ Chí Minh, Vietnam JustMarkets Full time

**JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions

**JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and creating long-term relationships with our traders and partners.

We are expanding our team and seeking highly skilled professionals to join us as Client Relationship Specialist**.** This is an exciting opportunity to play a crucial role in our company, as it ultimately determines the success of a company.

**Responsibilities**:

- Proactively engage with leads through channels like cold calling to promote our products and onboard new clients
- Build and maintain strong relationships with existing clients, providing exceptional customer service, addressing inquiries, and offering support with our platforms and products
- Achieve and exceed monthly conversion targets by effectively promoting our product and encouraging trading activity
- Ensure compliance with regulatory requirements and company policies in all client interactions, account opening procedures, and handling KYC verification documentation
- Collaborate with colleagues in customer support, marketing, and operations to streamline processes and contribute to the overall success of the team and the firm

**Job Requirements**
- Excellent verbal and written communication skills in both English and Vietnamese.
- Collaborative mindset with the ability to work effectively within a team environment
- Proactive and self-driven with a strong work ethic, initiative, and ability to thrive in a fast-paced, dynamic environment.

**We Offer**
- Working for a dynamically growing company
- Competitive compensation
- 15 paid vacation days per year
- 10 paid sick leave days per year
- 10 days for floating public holidays
- Remote work
- Budget for professional development and language learning
- Budget for healthcare related expenses

Application Question(s):

- What is your current salary (in USD)?
- What is your expected salary (in USD)?
- Do you have a PC/laptop for work? If yes, what is the RAM memory?

**Experience**:

- outbound/cold calling: 1 year (required)



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