Customer Support Remote

Mô tả công việc:(Mức lương: triệu VNĐ) Resolve customer issues by offering solutions or alternatives, and following up to ensure their satisfaction Collaborate with other team members to ensure customer satisfaction and retention Escalate unresolved customer issues/complaints to the appropriate departments for further investigation Collect...

**Mô tả công việc**:(Mức lương: Thỏa thuận)- Hỗ trợ khách hàng trước, trong và sau quá trình sử dụng PageFly app thông qua live chat. Khách hàng của PageFly đến từ các nước nói tiếng Anh, do vậy việc hỗ trợ khách hàng cũng cần bằng tiếng Anh.- Công việc chính trong quá trình hỗ trợ...

You're a great match if youWhy we're looking for youWe are looking for an experienced Customer Success Specialist in this high growth rate stage, who can work directly with our customers all over the world.After purchasing/sale for the product is the most important phase of the customer lifecycle to ensure customers have the best experience in this product...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and...

You’re a great match if you Why we’re looking for youWe are looking for an experienced Customer Success Specialist in this high growth rate stage, who can work directly with our customers all over the world. After purchasing/sale for the product is the most important phase of the customer lifecycle to ensure customers have the best experience in this...

**About Forma**: The market for employee benefits is broken. Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and...

**Company Description** Upwork, in collaboration with a leading American multinational technology company, is looking for **Japanese - speaking Microsoft 365 Technical Specialists**. This unique opportunity allows you to be at the forefront of Microsoft's New Product Playbook, a suite of revolutionary products set to launch. If you have technical expertise...

**Loại hình**: hợp đồng 3 - 6 tháng, làm remote, toàn thời gian | múi giờ GMT +7, GMT+8.**Mô tả công việc**:Hỗ trợ khách hàng trước, trong và sau quá trình sử dụng PageFly app thông qua live chat. Khách hàng của PageFly đến từ các nước nói tiếng Anh, do vậy việc hỗ trợ khách hàng cũng cần...

Company DescriptionUpwork, in collaboration with a leading American multinational technology company, is looking for Japanese - speaking Microsoft 365 Technical Specialists. This unique opportunity allows you to be at the forefront of Microsoft's New Product Playbook, a suite of revolutionary products set to launch. If you have technical expertise in M365...

FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western...

**MÔ TẢ CÔNG VIỆC** - Thời gian làm việc từ 0h00 - 4h00 hàng ngày, hình thức: Remote - Xin Rating sau mỗi cuộc hội thoại với khách hàng - Học và nắm rõ các về sản phẩm để giải quyết các vấn đề khi khách hàng gặp phải - Tham gia training hướng dẫn công việc 1 - 2 tuần trước khi bắt...

**Mô tả công việc**: (Mức lương: 3 - 7 triệu VNĐ) - Thời gian làm việc từ 0h00 - 4h00 hàng ngày, hình thức: Remote - Xin Rating sau mỗi cuộc hội thoại với khách hàng - Học và nắm rõ các về sản phẩm để giải quyết các vấn đề khi khách hàng gặp phải - Tham gia training hướng dẫn công...

THE ROLE:At Pixelz, we believe all our customers deserve the best possible customer experience at every touchpoint, and the Customer Support Manager will be one of the company's key roles in taking ownership of this strategy. We are looking for the right person to lead our dynamic Customer Support team based in Hanoi, Vietnam that is passionate about...

Responsibilities:Job Description: Drive Customer Support Performance: Empower the team to meet expected goals and support KPIs. Maintain robust reporting and CS dashboards. Redesign, and integrate support tools such as Zendesk, Intercom if needed. Expose a subset of metrics to the executive team as needed. Achieve efficiency gains over time with continuous...

Responsibilities: Collect customer requests and data Attend to customer phone calls Conduct basic troubleshooting using questionnaires to find out the level of support needed Create tickets for Level 2 support Provide product information Solve common problems such as username and password issues, menu navigation, verification of hardware and software,...

What We Can Offer: BonusDrive Customer Support Performance. Empower the team to meet expected goals and support KPIs. Maintain robust reporting and CS dashboards. Redesign, and integrate support tools such as Zendesk, Intercom if needed. Expose a subset of metrics to the executive team as needed. Achieve efficiency gains over time with continuous workflow...

What We Can Offer: Annual salary review Flexible working time- no fingerprint check-in/out 13thmonth salary Troubleshoot and resolve user inquiries, issues, and complaints in a timely and efficient manner Act as a problemsolver, finding creative solutions to meet the needs of our users Collaborate with crossfunctional teams to address user concerns and...

Mô tả công việc:(Mức lương: Thỏa thuận) 1.Operation for co-location, hosting and connectivity: Operating and monitoring 24x7x365 colocation service with VAS (value added services) and managed services. Operating and monitoring company network equipment, various servers like web & mail servers, antispam, load balancers, storage servers.Providing...

**Key Responsibilities** - Prepare high-quality proposals and quotations, ensuring accuracy, clarity, and alignment with customer requirements. - Collaborate with the sales team on presales activities, including market research, competitor analysis, and customer needs assessments. - Support lead generation efforts, including prospecting and qualifying...