(Remote) Sales Support Specialist

2 weeks ago


Hanoi, Vietnam Hexience Systems Limited Full time

**Key Responsibilities**
- Prepare high-quality proposals and quotations, ensuring accuracy, clarity, and alignment with customer requirements.
- Collaborate with the sales team on presales activities, including market research, competitor analysis, and customer needs assessments.
- Support lead generation efforts, including prospecting and qualifying leads.
- Maintain and nurture customer relationships through effective communication and customer service.
- Assist in creating and maintaining sales materials, such as presentations and product documentation.
- Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
- Collaborate with internal teams to ensure alignment and support in sales efforts.
- Stay updated on industry trends, market conditions, and competitor activities.
- Continuously improve sales support processes, tools, and documentation.

**Requirements**:

- Bachelor's degree in business administration, marketing, sales, communications, or a related field
- Excellent verbal and written English communication skills.
- Proficiency in Chinese is preferred.
- Ability to draft clear and compelling proposals and quotations.
- Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
- Meticulous attention to detail in reviewing and editing sales documents.
- Problem-solving abilities to address customer needs and overcome challenges.
- Customer-focused mindset for understanding client requirements and tailoring proposals.
- Technical proficiency in sales software, CRM systems, and other relevant tools.
- Analytical skills to interpret sales metrics and make data-driven decisions.
- Strong communication and interpersonal skills for effective collaboration and relationship-building.
- Adaptability to respond to changing priorities, market conditions, and customer expectations.
- Negotiation skills for securing favorable terms and agreements (beneficial but not mandatory).

Loại hình công việc: Toàn thời gian


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