Customer Support Engineer

**Mô tả công việc**: (Mức lương: Thỏa thuận) ABOUT KYBER NETWORK Kyber Network is an industry-leading blockchain company, providing cryptocurrency liquidity for the largest companies in the DeFi (decentralized finance), Metaverse, and NFT spaces. The company raised US$52M in its token sale in 2017, making it one of the largest...

**SENIOR ENGINEER CUSTOMER QUALITY SUPPORT** - Working office: Ninh Xa - Bac Ninh, Vietnam - Fluent Korean and English in oral and writing - Mobile: 0987083864(Zalo) - Ms. Hong (My client is one of global company, specializing in manufacturing high technology products such as: interactive pen tablets and displays as well as digital styli and solutions for...

Report to: Senior Manager QA Vietnam Office Job Purpose: - Provide the onsite support to the customers timely including new project technology support, mass production and EOL, to enhance customer satisfaction and ensure reliable high-quality supply. **ROLE AND RESPONSIBILTY** - Provide customer onsite support timely for quality assurance. - Implement...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Company Profile: International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of an international well-known supplier for Electrical/Electronics manufacturing. As the business keeps developing, our client is seeking an engineering professional with at...

**Responsibilities**: - Responds efficiently and professionally to calls, inquiries, and requirements of customers to performs equipment technical support and service solution - Schedule & implement preventive maintenance at customer sites - Corrective maintenance/ fault restoration handling - Start-up/ commissioning: Checks and verify the correctness of...

Overview: We’re seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

Overview: We’re seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

**Overview**: We’re seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by...

Overview: We’re seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

**Overview**: We’re seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by...

Overview: We’re seeking a customer-oriented Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information gathering and...

This is a remote position. - Prepare and deliver technical presentations explaining products or services to customers and prospective customers - Confer with customers and engineers to assess equipment needs and to determine system requirements - Collaborate with sales teams to understand customer requirements and provide sales support - Help clients solve...

**Overview**: We’re seeking a customer-oriented Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information gathering and...

**Company Description** Upwork, in collaboration with a leading American multinational technology company, is looking for **Japanese - speaking Microsoft 365 Technical Specialists**. This unique opportunity allows you to be at the forefront of Microsoft's New Product Playbook, a suite of revolutionary products set to launch. If you have technical expertise...

Overview: We’re seeking a customer-oriented Technical Support Engineer to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information gathering and sharing,...

**What you will do** - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products...

Overview: We’re seeking a customer-oriented Technical Support Engineer Stage 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

**THE ROLE**: At Pixelz, we believe all our customers deserve the best possible customer experience at every touchpoint, and the Customer Support Manager will be one of the company’s key roles in taking ownership of this strategy. We are looking for the right person to lead our dynamic Customer Support team based in Hanoi, Vietnam that is passionate about...

**What We Can Offer**: - Bonus 1. Drive Customer Support Performance. - Empower the team to meet expected goals and support KPIs. - Maintain robust reporting and CS dashboards. - Redesign, and integrate support tools such as Zendesk, Intercom if needed. - Expose a subset of metrics to the executive team as needed. - Achieve efficiency gains over time with...

Company Description SmartDev is a leading provider of global software solution. SmartDev was established in 2014 and is a wholly owned subsidiary of Verysell Technologies Group (Switzerland). SmartDev combines renowned Swiss quality with the Vietnamese passion to provide excellence and value. SmartDev brings together smart people both internally and...