Coach- Sales Manager, Partnership Distribution

2 weeks ago

Hanoi, Vietnam Manulife Full time

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

**JOB DESCRIPTION OF COACHES - SALES MANAG**

**I. Objective**:
On behalf of the Cluster Manager, responsible for coaching RBO/ SRBO and support bancasurrance business in the assigned branches aiming to achieve bancasurrance business target.

**II.
**A. **Roles a **nd Responsibilities**

**1. **Sales Support Management**
- Drive Banca Productivity KPI for Referral model: CR, # Meet/ Active Ratio of RBO/SRBO.
- Work with Branch/Line Manager for target alignments, monthly/weekly Action Plans of Sales Activities and focus to drive production.
- Review pipeline of RBO/SRBO weekly to ensure adequate referrals as well as needed activities to convert referrals into deals.
- Join field work with RBO/ SRBO aiming at both improving sales skills for banker and accelerating production with significant cases.
- Support sales activities in branches (Group presentations in branches, case management)
- Collaborate with relevant parties to implement related sales activities effectively including communication and guideline for the business programs.

**2. **Training & Coaching**
- Provide on-job trainings on insurance sales skills, specialized knowledge, operation, etc. for RBO/ SRBO.
- Conduct enhanced/refresher workshops on products, skills and Manulife sales procedures for the assigned hubs on demand.
- Conduct performance coaching sections with prioritized RBO/SRBO on insurance products and sales skills to improve performance.
- Support TIS/RBO for weekly goal setting and activities planning

**3. **Business Planning & Strategy Execution**
- Work closely with CM and BD team to prepare activity plan on monthly basis.
- Implement the launches of business strategies and initiatives to TCB sales force: digital tool, ePolicies, new product launches, new platform, etc.
- Update and communicate for TIS/PRM new contests, campaigns (if any) from TCB HO
- Monthly review on quality report (active ratio, case/per active, case size, referrals, CR, etc) and set priority for the correction actions of next month.

**B. **Reporting lines**:

- Direct manager: Cluster Manager
- Reporting level: N/A
- Internal communication: Omni channel (frontline & business development), IB, Manulife UW/OP

**C. **Experiences and competencies**:

- Qualification: Bachelor of Business Administration, Economics, Finance, Banking, Insurrance or related field.
- Experience: At least 1 year experience in the position of Regional Sales Manager/ Sales Manager (SM), preferable to those who has experience in bancasurrance sales management for referal business model.
- Practical understanding of retails banking operation from business development to sales management.
- Knowledge: Understanding of popular bank products including account, card, mobile banking, lending, etc.
- Foreign lanaguage: English language (TOEIC level 3 or higher).
- Other requirements: literacy on insuretech/ advisory apps.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- Requirement 1
- Requirement 2
- Requirement 3
- Requirement 4
- Requirement 5

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer

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