Commercial Excellence Manager

5 months ago


Ho Chi Minh City, Vietnam Diag Full time

**Job Summary**:
**Responsibilities**:

- Lead Commercial Excellence Team of 10 people including Sales Operations, SFE & CRM.
- Develop and manage key performance indicators (KPIs) to measure the effectiveness of commercial initiatives and identify areas for improvement.
- Collaborate with sales and marketing teams to develop and implement effective go-to-market strategies for new products and services.
- Analyze sales data and market trends to identify opportunities for sales optimization and process improvement.
- Collaborate with cross-functional teams to develop and implement pricing strategies that maximize profitability while ensuring competitive market positioning.
- Lead the development and execution of sales training programs to enhance the skills and capabilities of the sales team.
- Drive the adoption and utilization of sales tools and technologies to improve sales efficiency and effectiveness.
- Collaborate with the marketing team to develop compelling sales collateral and promotional materials that support sales efforts.
- Monitor and evaluate the performance of sales channels and partners, implementing necessary adjustments and improvements.
- Stay up-to-date with industry trends and best practices in commercial excellence, bringing innovative ideas and strategies to the organization.
- Provide guidance and support to the sales team, fostering a culture of continuous improvement and excellence.

**Requirements**:

- Bachelor's degree in business, marketing, or a related field. A Master's degree is preferred.
- Proven experience in a similar role, preferably within the healthcare or medical laboratory industry.
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights and strategies.
- Excellent communication and presentation skills, with the ability to effectively communicate complex concepts to diverse stakeholders.
- Strong project management skills, with the ability to manage multiple projects and initiatives simultaneously.
- Proficiency in using analytics tools and CRM systems to analyze sales data and track performance.
- Knowledge of sales processes, strategies, and best practices.
- Ability to work collaboratively and cross-functionally, building strong relationships with stakeholders at all levels of the organization.
- Strong leadership and coaching skills, with the ability to motivate and inspire teams.
- Results-oriented mindset, with a focus on driving measurable outcomes and achieving targets.
- Knowledge of regulatory requirements and compliance standards in the healthcare industry.



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