Sea Export Customer Service/ Urgent
3 weeks ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Gather and check the shipment information only for usual shipments
- Receive, record and validate customer order the customer order in the TMS taking into consideration our offer (quotation, SOP)
- Define the execution plan (routing) versus the operational constraints (embargoes, Transit
Time, Cost,) (with Middle Office solutions)
- Collect all required documents (commercial invoice, packing list, etc.)
Handle shipments
- Check the availability of cargo and provide confirmation that shipping can proceed
- Optimize the operational execution and perform the transportation plan (booking) (with Middle Office solutions)
- Input up to date information regarding the shipment in the TMS
- Produce documentation according to customer profile (transport documents)
- Manage communication and processing of documentation with suppliers (internal + external)
- Create and update events in the TMS
Monitor shipments
- Monitor and improve suppliers performance (with MO solutions).
- Coordinate with Manager in case of deviation.
Process and monitor customer invoices
- Validate that all documentation is complete and compliant versus the requirements and upload in the TMS
- Complete Internal invoicing/Cost postings
- Produce and dispatch External invoices and documents to Customers
E. Report
- Prepare operational reports and provide feedback to the manager.
- Be responsible for the effective operational execution our commitments (qualitative pre-assessment).
F. Ensure compliance policies
- Obey company regulations, HSE rules, drug & alcohol policies and ethics & compliance policies,
- Other obligations and rights as mentioned in VNM labor code.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Competitive salary, 13th month salary & Performance bonus (up to 2.5 months salary)
Healthcare premium program
Training opportunities (internal, external, overseas). English, French & Yoga class
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
- University/ College graduated.
- At least 3 years related experiences, the background for global forwarder and familiar with system will be preferable.
- Well operation knowledge, good experience in operation and fluent English.
- Knowledge of ocean cargo process flow.
- Reliable, well organized, honest, team-player.
- Excellent communication skill in both Vietnamese and English, responsible, active.
- Good PC skills in MS Word, MS PowerPoint and MS Excel, expert in using macro will be preferable.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Xuất Nhập Khẩu
Đại Học
Không yêu cầu
-
Customer Service Staff
1 week ago
Hanoi, Vietnam Công Ty TNHH Extrans Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be in charge of sea/air export shipments to take care well of customers as being assigned. - Having experience in checking price and space - Prefer who has relationship with Shipping line/ Agent, airlines or co-load agents - Be responsible for implementing processes involved in a logistic operation...
-
Sea Import/export Executive
2 weeks ago
Hanoi, Vietnam Toll Group Full timeCompany Description **About Toll: Global Forwarding** Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns,...
-
Sea & Air Export Staff
1 week ago
Hanoi, Vietnam Công Ty TNHH Forman Việt Nam - Chi Nhánh Hà Nội Full time**Mô tả công việc**: (Mức lương: 12 - 15 triệu VNĐ) - Arrange shipments under manager’s assigment, coordinate with overseas sales/sales department to handle shipment. - Keep track of shipping plan with overseas agents/foreign suppliers to ensure the shipment delivery on time, check vessel’s schedule and related documents to complete...
-
Customer Service Staff
2 weeks ago
Hanoi, Vietnam Công Ty TNHH Công Nghệ Pros Việt Nam Full time**Mô tả công việc**: (Mức lương: 11 - 15 triệu VNĐ) Mô tả Công việc JOB DETAILS: - Customer service (40%): take care service after sales - Make contract, receive & understand clearly customer's requirement - Receive & follow order, solve issues to ensure deliver goods to customers on time - Update, track order status, regularly update...
-
Customer Service Staff
1 week ago
Hanoi, Vietnam Công Ty TNHH Công Nghệ Pros Việt Nam Full time**Mô tả công việc**: (Mức lương: 12 - 15 triệu VNĐ) Mô tả Công việc JOB DETAILS: - Customer service (40%): take care service after sales - Make contract, receive & understand clearly customer's requirement - Receive & follow order, solve issues to ensure deliver goods to customers on time - Update, track order status, regularly update...
-
Export Sales Staff
2 weeks ago
Hanoi, Vietnam công ty tnhh instanta việt nam Full timeXem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Export Sales Staff (English Speaking)Urgent job**: - **Mã tin đăng: 3424185**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin...
-
Nhân Viên Overseas
4 weeks ago
Hanoi, Vietnam Công Ty TNHH Forman Việt Nam - Chi Nhánh Hà Nội Full time**Mô tả công việc**: (Mức lương: 12 - 15 triệu VNĐ) - Arrange shipments under manager’s assignment, coordinate with overseas sales/sales department to handle. - Follow air & sea export shipment, contact to carriers/coloaders/airlinesto get booking confirmation, send booking confirmation to related parties. - Submit docs to carriers/coloaders...
-
[hẢi PhÒng] Customer Services Staff
1 week ago
Hanoi, Vietnam Công ty CP giao nhận vận tải Con Ong (Bee logistics) Full time**JOB DESCRIPTION** -**: - Working time**:_Working half-night shift at home (8 am - 12 am & 9 pm - 1 am) work online with American branch) -**: - Jobs**:_ + Control PO from the customers and closely working with customer for delivery to satisfy customer requirements. + Making Booking with carrier. + Send Shipper POWER OF ATTORNEY, Shipping Instruction...
-
Nhân Viên Customer Service
1 week ago
Hanoi, Vietnam Công Ty Cổ Phần Tiếp Vận Quốc Tế 3A Full time**Mô tả công việc**: (Mức lương: Đến 12 triệu VNĐ) - Get information from sales/shipper/agent and check space with carrier/order with shipper/agent - Contact carrier to get booking accordingly. - Check information on booking and release to agent/ shipper, mention cut off time: SI, VGM, CY - Resolve all issues of shipments before/after on...
-
Customs & Import - Export Staff
1 week ago
Hanoi, Vietnam Công ty TNHH Imarket Vietnam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Handle customs clearance procedure for export and import goods (both overseas and domestic import-export) - Control cargo pick-up from ports to warehouse and delivery from warehouse to customers - Advise Purchasing team about tax and commodity policy for import-export goods - Manage warehouse...
-
[hẢi PhÒng] Customer Services Staff
3 weeks ago
Hanoi, Vietnam Công ty CP giao nhận vận tải Con Ong (Bee logistics) Full time**JOB DESCRIPTION** -**: - Working time**:_ + 1st month: 8 a.m - 12 p.m and 1:30 p.m -5:30 p.m (join training and work at Hai Phong branch) + From 2nd month: 11 p.m - 7 a.m (working night shift at home, work online with American branch) -**: - Jobs**:_ + Control PO from the customers and closely working with customer for delivery to satisfy customer...
-
Customer Service Executive
1 week ago
Hanoi, Vietnam DEEP C Industrial Zones Full time**Job Summary**: - The Customer Service Executive will report to Senior Department Manager (Sales & Marketing Department). You will work at Ha Long Office in Quang Ninh._ **Duties/Responsibilities**: - Provide guidelines on investment procedure to customers._ - Will join and assist Sales Executives at final meeting(s) before signing contract with new...
-
Customer Service
4 weeks ago
Hanoi, Vietnam CHINH DAI INDUSTRIAL LTD Full timeCompany Description Chinh Dai Industrial Co., Ltd specializes in manufacturing and trading many kinds of Galvanize steel rools, Galvanize steel pipes, Black square steel pipes, and Special productions. **Job Description**: - Look for new, potential overseas customers - Take care of current customers, receive orders, follow the production schedules,...
-
Freight Forwarding Staff
2 weeks ago
Hanoi, Vietnam Hansworld Logistics Vietnam - Hanoi Branch Full time**: - Handling export/ import, air/ sea shipments**: - Respond promptly to customer inquiries.**: - Obtain and evaluate all relevant information to handle product and service inquiries.**: - Organize workflow to meet customer timeframes.**: - Communicate and coordinate with internal departments.**: - Follow up with overseas offices to ensure that the...
-
Customer Service
2 weeks ago
Hanoi, Vietnam Công Ty TNHH Kart (Việt Nam) Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Manage, maintain and develop the company's customers. - Making import and export contracts. - Taking care of customers who are using the company's services. - Other tasks as assigned by Manager. **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn thời gian **Quyền...
-
Customer Service Executive
2 weeks ago
Hanoi, Vietnam Công ty TNHH CCL Design Vina Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - To respond and ensure the customer enquiries and requests are addressed in a timely manner - To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met - To handle customer complaints according to the Company procedures and...
-
{urgent} Freight Forwarder Sales Executive
2 weeks ago
Hanoi, Vietnam Công Ty Liên Doanh TNHH Dimerco Vietfracht Full time**Mô tả công việc**: (Mức lương: 10 - 17 triệu VNĐ) Mô tả Công việc To create a domestic/ international target market and seek out potential clients for sea/ air freight, trucking, customs service..... To submit sales proposition and quotation to existing and new potential customers and follow-up on result. To keep relationship with...
-
{urgent} Freight Forwarder Sales Executive
1 week ago
Hanoi, Vietnam Công Ty Liên Doanh TNHH Dimerco Vietfracht Full time**Mô tả công việc**: (Mức lương: 10 - 17 triệu VNĐ) - To create a domestic/ international target market and seek out potential clients for sea/ air freight, trucking, customs service..... - To submit sales proposition and quotation to existing and new potential customers and follow-up on result. - To keep relationship with current customers and...
-
Đối Tác Nhân Sự
2 weeks ago
Hanoi, Vietnam golden gate trade & service jsc Full timeXem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Đối Tác Nhân Sự (HRBP)Urgent job**: - **Mã tin đăng: 3428772**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt...
-
Customer Service Representative
1 week ago
Hanoi, Vietnam Dupont Full time**URGENT HIRING** At **DuPont**, we are working on things that matter, whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers in this global pandemic. If you would like to be a part of a premier...