[hẢi PhÒng] Customer Services Staff

5 months ago

Hanoi, Vietnam Công ty CP giao nhận vận tải Con Ong (Bee logistics) Full time

**JOB DESCRIPTION**
-**:

- Working time**:_Working half-night shift at home (8 am - 12 am & 9 pm - 1 am) work online with American branch)
-**:

- Jobs**:_

+ Control PO from the customers and closely working with customer for delivery to satisfy customer requirements.

+ Making Booking with carrier.

+ Send Shipper POWER OF ATTORNEY, Shipping Instruction form and request for Commercial Invoice and Packing List also check Cargo Ready Date.

+ Send Trucker D/O and give them Shipper's contact for Loading Schedule

+ File AES to get ITN.

+ Check Master Bill of Lading and issue House Bill of Lading.

+ Resolution of customer queries, service issues as well as follow-up on outstanding

+ Combined with accountant to make debit note, payment request, summarizing data and reporting to manager weekly.

+ Update data on Internal company software to reflect shipment management.

+ Follow up Trucker and Carrier step by step and notify agent as soon as possible till the order completion.

**REQUIREMENTS**
- College graduate or higher.
- No need experience in logistics, but have experience in taking care of export goods by sea is an advantage
- Proficient in English (4 skills, especially in comunication)
- Ability to work independently
- Hard-working, careful

**BENEFITS**
- Competitive salary according to personal experience and ability
- Night shift allowance
- Salary increase and annual bonus on holidays (2/9, 1/5, Mid-Autumn Festival, 1/6, New Year, Lunar New Year (1-6 months of salary))
- Provide full equipment to serve the job.
- Insurance for employees
- Team building
- Healthcare insurance for employees, annual health check-ups, family days, year-end party, and many training opportunities
- Working in dynamic, modern, friendly environment

**Salary**: 8,000,000₫ - 16,000,000₫ per month

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