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Customer Service Staff
3 weeks ago
**Mô tả công việc**:
(Mức lương: 11 - 15 triệu VNĐ)
Mô tả Công việc
JOB DETAILS:
- Customer service (40%): take care service after sales
- Make contract, receive & understand clearly customer's requirement
- Receive & follow order, solve issues to ensure deliver goods to customers on time
- Update, track order status, regularly update the data & delivery schedule on ERP system
- Make reports
- Import-export process (30%):
- Work with forwarders (mainly in Supplier list) to get quotes
- Responsible for handling and completing import and export documents (don't need to open Customs declaration)
- Check legal methods to reduce import taxes, using CO/bonded warehouse
- Calculate & compare shipping costs and analyze information to choose the suitable transport option
- Purchasing (20%): If without experience, company can provide training for this
- Check contract, payment term....
- Check inventory, prepare purchase order after receiving requests from customers
- Release & follow PO, solve issues, receive goods, check docs & chemical data (MSDS, COA, TDS,...)
- Feedback with suppliers on the quality and quantity of goods received
- Maintain a good relationship with suppliers
- Other tasks assigned by manager (10%)
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Laptop
Chế độ bảo hiểm
Du Lịch
Du lịch nước ngoài
Chế độ thưởng
Đào tạo
Tăng lương
Nghỉ phép năm
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
Yêu Cầu Công Việc
JOB REQUIREMENTS:
- Must have: Minimum 2 years of import-export experience, good understanding about import taxes (import chemical products is a plus)
- Must have: At least 2 year of experience working with Customer
- Good service mindset to Customers and internal customers
- Good English for job (4 skills)
- Having a sense of strong responsibility and time management.
- Bachelor's degree in Supply Chain, Logistics, Import-Export, Economic or similar field.
SKILLS and OTHERS:
- Hardworking, Attention to details, High responsible
- Good Microsoft Office skills (excel)
- Good data analysis skills is a plus
- Flexible, Progressive, Energetic
- Live near company is a plus
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Xuất Nhập Khẩu
Đại Học
Không yêu cầu
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