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Customer Service Staff

4 weeks ago

Hanoi, Vietnam Công Ty TNHH Công Nghệ Pros Việt Nam Full time

**Mô tả công việc**:
(Mức lương: 12 - 15 triệu VNĐ)

Mô tả Công việc

JOB DETAILS:

- Customer service (40%): take care service after sales
- Make contract, receive & understand clearly customer's requirement
- Receive & follow order, solve issues to ensure deliver goods to customers on time
- Update, track order status, regularly update the data & delivery schedule on ERP system
- Make reports
- Import-export process (30%):

- Work with forwarders (mainly in Supplier list) to get quotes
- Responsible for handling and completing import and export documents (don't need to open Customs declaration)
- Check legal methods to reduce import taxes
- Calculate & compare shipping costs and analyze information to choose the suitable transport option
- Purchasing (20%): If without experience, company can provide training for this
- Check contract, payment term....
- Check inventory, prepare purchase order after receiving requests from customers
- Release & follow PO, solve issues, receive goods, check docs & chemical data (MSDS, COA, TDS,...)
- Feedback with suppliers on the quality and quantity of goods received
- Maintain a good relationship with suppliers
- Other tasks assigned by manager (10%)

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Laptop

Chế độ bảo hiểm

Du Lịch

Du lịch nước ngoài

Chế độ thưởng

Đào tạo

Tăng lương

Nghỉ phép năm

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
Yêu Cầu Công Việc

JOB REQUIREMENTS:

- Must have: Minimum 2 years of import-export experience, good understanding about import taxes (import chemical products is a plus)
- Must have: At least 2 year of experience working with Customer
- Good service mindset to Customers and internal customers
- Can use English for job
- Having a sense of strong responsibility and time management.
- Bachelor's degree in Supply Chain, Logistics, Import-Export, Economic or similar field.

SKILLS and OTHERS:

- Hardworking, Attention to details, High responsible
- Good Microsoft Office skills (excel)
- Good data analysis skills is a plus
- Flexible, Progressive, Energetic
- Live near company is a plus

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Xuất Nhập Khẩu

Đại Học
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