[hà Đông] Customer Service Officer
6 months ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Efficient & high-quality implementation of customer care at the center. CSOs are responsible for customer care to all internal and external customers.
- Reporting: At all times CSOs should know and be able to report on all aspects of the responsible areas related to sales and customer service efficient and high-quality operations.
- Communication: Communicate well with other CSOs and ECs and staff from other departments in the center including teachers, EFL admin staff, tea ladies, security guards and etc.
- Continuous Improvement: Identify opportunities to develop, improve and add value to Apollo’s Centre Operations in line with the strategic goals of their center (s) and the organization.
- Other duties assigned by the Centre Manager
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Vietnamese national and Holder of a Bachelor’s degree
- A high intermediate level in English
- Ability to deal with Vietnamese nationals as well as expats in a professional and courteous manner.
- Attention to detail and an ability to work to strict deadlines
- Accurate and timely reporting
- Ability to work in a team environment
- A high level of organizational skills particularly in terms of time management and office management
- Careful, hard-working, good-natured, active. Have an inquiring mind
- Computer literacy
- Shift working
**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng
**Yêu cầu công việc**:
- Vietnamese national.
- Holder of Bachelor’s degree
- Be proactive, interpersonal, and detail-oriented.
- Communication skills, both in English and Vietnamese
- Proven selling and persuasive skills.
- Computer literacy
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Du Lịch,Hành chính Văn phòng,Hành Chính/Văn Phòng,Tư Vấn Bán Hàng
Cao Đẳng
Không yêu cầu
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