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Customer Service Executive

7 months ago

Hanoi, Vietnam Công ty TNHH CCL Design Vina Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- To respond and ensure the customer enquiries and requests are addressed in a timely manner
- To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met
- To handle customer complaints according to the Company procedures and service standard.
- To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
- To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
- To assist and back up other team members and provide supports and report to Supervisor

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Bonus 13th salary
Health care insurance
Annual Salary Review; Perfomance Bonus

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Bachelor’s degree.
- At least 02 working years related experience in: Customer Service, Supply Chain, Merchandising, Procurement, Purchasing, Order Management, Import - Export, Sales / Sales Admin...
- Strong written, verbal skills in Chinese bilingual.
- English: Basic knowledge
- Understanding of applicable computer systems, such as Microsoft Office,.
- Excellent customer service & presentation skills
- Willing to work OT if any

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Đại Học
Không yêu cầu