Customer Service Executive

5 days ago


Hanoi, Vietnam Công ty TNHH CCL Design Vina Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- To respond and ensure the customer enquiries and requests are addressed in a timely manner
- To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met
- To handle customer complaints according to the Company procedures and service standard.
- To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
- To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
- To assist and back up other team members and provide supports and report to Supervisor

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Bonus 13th salary
Health care insurance
Annual Salary Review; Perfomance Bonus

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Bachelor’s degree.
- At least 02 working years related experience in: Customer Service, Supply Chain, Merchandising, Procurement, Purchasing, Order Management, Import - Export, Sales / Sales Admin...
- Strong written, verbal skills in Chinese bilingual.
- English: Basic knowledge
- Understanding of applicable computer systems, such as Microsoft Office,.
- Excellent customer service & presentation skills
- Willing to work OT if any

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Đại Học
Không yêu cầu



  • Hanoi, Vietnam công ty cổ phần tiếp vận quốc tế 3a Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Service Executive**: - **Mã tin đăng: 3487340**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng...


  • Hanoi, Vietnam DEEP C Industrial Zones Full time

    **Job Summary**: - The Customer Service Executive will report to Senior Department Manager (Sales & Marketing Department). You will work at Ha Long Office in Quang Ninh._ **Duties/Responsibilities**: - Provide guidelines on investment procedure to customers._ - Will join and assist Sales Executives at final meeting(s) before signing contract with new...


  • Hanoi, Vietnam PepsiCo Full time

    Overview: - To ensure purchase orders from customer can be processed on-time and accuracy and deliveries and billing documents can be action. - Be the contact point of Sales/ Customers to work cross-functionally (QA, Finance, Planning, Logistics ) to settle issues related to sales operation. - To ensure all the information relevant to customer orders is...


  • Hanoi, Vietnam DKSH Full time

    **Location**:Yen Bai, VN**Job Summary** Provide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelines **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of...


  • Hanoi, Vietnam Esoft Vietnam Full time

    **To provide customer care**: - Collect and provide holiday plans and volume forecasts for both Customers' public holidays and Vietnamese public holidays or special days that the company holds an event. - Follow up pro-actively with production to "warn" customers on the delivery status and delivery difficulties. - Support Customer Service Manager and...


  • Hanoi, Vietnam Rentokil Initial Full time

    **_Handle Customer Service Activities_** - Planning and contacting customer for daily service schedule: - Manage service plan and documentation support: - Checking planning activities weekly to ensure the manpower, time effectiveness, travelling including minimum overtime before service schedule is confirmed. - Sending visit notifications to customers on a...


  • Hanoi, Vietnam Công ty TNHH Earable Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Propose loyalty programs to increase customer engagement - Follow lead and convert into sales - PIC to handle customer’s complains, to collaborate with other department to resolve issues. - Response to customer's query relating to D2C order's - Update customer information regularly to actively...


  • Hanoi, Vietnam Công Ty TNHH Kintetsu World Express Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận)The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agents, and the operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...


  • Hanoi, Vietnam Công ty TNHH Dịch Vụ Minh Việt Full time

    **Mô tả công việc**: (Mức lương: 8 - 10 triệu VNĐ) - Provide information about the company and car rental services to customers. - Insert the confirmed bookings on the company's software. - Directly participate in solving unusual issues occurring outside the booked program (incident resolution) - Coordinate with the other departments to control...


  • Hanoi, Vietnam Công ty TNHH Earable Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Counseling and convincing customers to participate in the experience / use of smart devices for good sleep & healthy brain care of Earable. Data provided EVERYDAY FROM - Marketing online: Digital Marketing, online advertising services, SEO, SEM, Facebook, Mobile, Ad network, - Reply to messages and...


  • Hanoi, Vietnam Công ty TNHH Earable Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Counseling and convincing customers to participate in the experience / use of smart devices for good sleep & healthy brain care of Earable. Data provided EVERYDAY FROM - Marketing online: Digital Marketing, online advertising services, SEO, SEM, Facebook, Mobile, Ad network, - Reply to messages and...


  • Hanoi, Vietnam British University Vietnam Full time

    **Job Description**: British University Vietnam (BUV) is the first and only international University in Vietnam to award direct British degrees from the prestigious University of London and Staffordshire University. BUV’s mission is to develop highly employable graduates who are first and foremost good human beings with ethics of kindness and caring. They...

  • Wealth Rm

    2 days ago


    Hanoi, Vietnam Shinhan Bank Full time

    Work Location Ha Noi Job Level Experienced (Non - Manager) Job Type Permanent Experiences 2 Years Salary Negotiable Industry Banking, Customer Service, Finance / Investment **Job Benefit**: - Insurance - Travel opportunities - Health checkup - Training & Development - Financial: - Meet assigned sales revenue target through the needs based introduction...

  • Customer Service

    4 hours ago


    Hanoi, Vietnam urbox - công ty cổ phần tiếp thị số tô quà Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Service**: - **Mã tin đăng: 3280879**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi...


  • Hanoi, Vietnam PERSOLKELLY Vietnam Full time

    FMCG field - Based in Hanoi - Competitive package We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their...


  • Hanoi, Vietnam Arrow Electronics, Inc. Full time

    Position: Customer Service Officer **Job Description**: What You'll Be Doing - Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management. - Working in close collaboration with Field Sales and Inside Sales for Pre-Order & Order Entries. -...


  • Hanoi, Vietnam Arrow Electronics, Inc. Full time

    **Position**: Customer Service Officer **What You'll Be Doing** - Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management. - Working in close collaboration with Field Sales and Inside Sales for Pre-Order & Order Entries. - Responsible for...


  • Hanoi, Vietnam NavigosSearch Full time

    **What We Can Offer**: - Bonus - Training - Generating daily reports. - Following up with outstanding issues. Handling daily complaints. - Attending to daily meeting. Coordinating to solve issues inter-departments. Providing reply to customer regarding the issues. - Assisting the customer. - Maintaining appropriate relationship with customers and with other...

  • Customs Specialist

    2 days ago


    Hanoi, Vietnam DHL Full time

    1. Overall Job Purposes: - Executes customs entries and performs customs security filing - Conducts classification of goods based on information provided by the customers - Co-operate with customers/ supplier/ customs official to execute the customs clearance and trucking for cargoes - Works on other customs tasks if required - Performs archiving of customs...


  • Hanoi, Vietnam Công Ty TNHH Trung Tâm Thương Mại Và Nhà Ở Hà Nội Full time

    **Mô tả công việc**: (Mức lương: 16 - 18 triệu VNĐ) a. Manage generally administrative work of Customer Service (CS) team: - Reviewing all maintenance/activities plan and taking responsible to be on behalf of building management to send all the notices to tenants where required; - Managing the filing record of the CS team; - Reviewing daily...