Nhân Viên Customer Service

4 months ago


Hanoi, Vietnam Công Ty Cổ Phần Tiếp Vận Quốc Tế 3A Full time

**Mô tả công việc**:
(Mức lương: Đến 12 triệu VNĐ)
- Get information from sales/shipper/agent and check space with carrier/order with shipper/agent
- Contact carrier to get booking accordingly.
- Check information on booking and release to agent/ shipper, mention cut off time: SI, VGM, CY
- Resolve all issues of shipments before/after on board
- Follow up trucking with customs dept.
- Follow up stuffing of cargo until it has been delivered to CY/ airport.
- Full fill OPS (input: booking no, volume, feeder mother VSL, selling rate, contract, term)
- Check income debit and issue debit note to customers
- Follow up payment issues with accounting dept
- File AMS (if any)

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Non-life insurance
- Annual company travelling, quarterly team building
- Annual performance bonus and 13th salary
- Social Insurance according to Vietnamese Labor Law and Insurance
- Friendly pro-activity environment

**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng

**Yêu cầu công việc**:

- Vietnamese & English communication (written and verbal)
- Good MS Office
- Handling US shipments skills
- Excellent Customer service skills
- Sharp minded, fast learning
- Good communication and interpersonal skills
- Strong problem-solving skills
- Ability to work independently and under high pressure
- Pro-activity
- Teamwork spirit
- Good knowledge and experience of forwarding (sea freight, air freight), import-export, transportation, customs
- Level: Graduated college and up specialized in economic, foreign trade, transportation, finance-customs
- Experience: At least 1 year experience specialized in forwarding, logistics.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Giao Nhận Hàng,Kho Vận

Cao Đẳng
Không yêu cầu


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