Customer Service Staff

5 months ago


Hanoi, Vietnam Công Ty TNHH Extrans Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Be in charge of sea/air export shipments to take care well of customers as being assigned.
- Having experience in checking price and space
- Prefer who has relationship with Shipping line/ Agent, airlines or co-load agents
- Be responsible for implementing processes involved in a logistic operation and liaise with a variety of parties, including oversea partner/ customs broker/ customs authorities/ customers and airline, coload agent to handle export shipments smoothly to ensure cont has being catch airline cutting time.
- Update oversea partners / customers “updated information” of the cargo
- To avoid or reduce cost whenever possible
- Resolve the matter appear when cargo have damaged
- Issue the debit note for Customer/ Overseas agent
- Daily update data to system and Customers
- Other duties assigned by Managers & Director.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Salary negotiation and promotion: once a year;
- Working time: 8h/ day, from Mon to Sat morning;
- 13th month salary;
- Social insurance, annual health check, annual leave based on Labor law and company regulation;
- Learn and improve professional selling skills & other skills by international standard.
- Working environment: international, flexible, creative, young and beautiful office; opportunity to work with talented and friendly colleagues.
- Company trip & Incentive bonus (if any).

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Bachelor degree in economics or related fields.
- Female is preffered
- Experience in handling export /import shipments
- Good English is a plus
- Self-motivated, dedicated and hard working
- Good negotiation and communication;
- Good skills of computers & Microsoft Office.
- Able to work under high pressure and team work

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Xuất Nhập Khẩu

Đại Học
Không yêu cầu


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