Customer Support Agent

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

We are currently recruiting for Airport Services Agent in Hanoi, Vietnam. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

**What you will do** - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products...

**Mô tả công việc**: (Mức lương: 7 - 10 triệu VNĐ) - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Ensure customer satisfaction and provide professional customer support. - Work closely with other departments if customers are having problems with the products/ shipping (feedback, request,etc) -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Introduce, contact and provide quotation to overseas agents. Taking care and support customers for outbound and inbound shipments (both sea & air). Contact with shipping line/ airline/ co-loader to get the good rate & quotation. Following up the shipments from/to HPH with customers, overseas agents...

**Mô tả công việc**: (Mức lương: Thỏa thuận)How you will make an impact in this role: - Make issues of customer to be handled at shortest time with best result - Make customer impressed with service quality & customer centricity - Make sure no painpoint during process customers contact us What you will do: - Support customers to feedback on...

**Mô tả công việc**: (Mức lương: Đến 20 triệu VNĐ) - Answering questions about features, documenting any technical issues, and passing them on to the product team. - Creating support tickets for the team. - Clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the...

**About Forma**: The market for employee benefits is broken. Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits...

**Responsibilities**: - Log and classify all calls and requests for assistance in the customer relationship management system. - Filter and call out enquiries related to other aspects of the business and handover to the appropriate department. - Oversee enquiry resolution progress and proactively call customers with a status update or resolution if queries...

Hanoi, Hanoi- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

**What We Can Offer**: - Professional working environment - Training opportunities - Good engagement activities - Manage and oversee the company's import/export operations. - Create and carry out departmental targets, policies, and procedures. - Direct and oversee departmental finances and the budget. - Track and assess custom documents, purchase orders,...

**Mô tả công việc**: (Mức lương: Thỏa thuận)The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agents, and the operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...

**Mô tả công việc**: - Import and export arrangements (Air/ Sea/ Truck/ Customs clearance etc.) - Document creation/confirmation (Invoice/ Packing list/ Debit Note/ Van invoice etc.) - Assistant for Japanese staff (Interpreter/ report: Explanation of import/export procedures, laws and regulations, etc.) - Others (approaching overseas agents and...

**Company Description** Upwork, in collaboration with a leading American multinational technology company, is looking for **Japanese - speaking Microsoft 365 Technical Specialists**. This unique opportunity allows you to be at the forefront of Microsoft's New Product Playbook, a suite of revolutionary products set to launch. If you have technical expertise...

IMT Solutions *** - Hoang Quoc Viet, Nghia Do, Cau Giay, Ha Noi- At office- Posted 7 hours ago- Skills: - IT Support Team Leader **Top 3 reasons to join us**: - Multi-country project, opportunity to go abroad - Be rewarded with attractive remuneration - A friendly, professional, dynamic organization **Job description**: - Technical Support: Support...

Hanoi, Hanoi- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

**Mô tả công việc**: (Mức lương: 7 - 10 triệu VNĐ) - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Ensure customer satisfaction and provide professional customer support. - Coordinate with Suppliers and partners to update and monitor the Customer’s orders ( Quality, Shipping Leadtime, Payment...