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Customer Service Agent

1 month ago

Hanoi, Vietnam Công Ty Cổ Phần Thương Mại Điện Tử Greenmazing Full time

**Mô tả công việc**:
(Mức lương: 7 - 10 triệu VNĐ)
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support.
- Work closely with other departments if customers are having problems with the products/ shipping (feedback, request,etc)
- Other tasks assigned by the Supervisor/Leader.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Salary: 7M-10M + Allowance
- Bonus: Divide profits twice a year regarding the company’s business performance
- Vietnam Social Insurance Included
- Individual opinions are heard and respected
- Periodic mentoring program included
- Human-centric and friendly working environment
- Daily break time with free games and snacks.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- No experience required, the fresher will be trained.
- High sense of responsibility and enthusiasm.
- Graduated from relevant majors Economic/English.
- Good English communication skills (English: 6.5 IELTS or equivalent).
- Ability to stay calm when customers are stressed or upset.
- Have logical thinking, synthesis and problem solving skills
- Be suitable with our three core values: sharing - daring - integrity

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Trung cấp - Nghề
Không yêu cầu