Customer Support Analyst

**Handshakes **is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data. Part of your responsibilities as an **IT Support Analyst **would include but would not be limited to: - Conducting initial triage and analysis of reported problems, escalating...

**Handshakes **is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data. Part of your responsibilities as an **IT Support Analyst **would include but would not be limited to: - Conducting initial triage and analysis of reported problems, escalating...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

Overview: We’re seeking a Quality Analyst with a solid background in reporting and analytics to join our team. This role is part of a team that provides business analytics and project leadership to support quality, consistency, and continuous improvement across the business. You will engage management to ensure compliance with quality standards and...

**Mô tả công việc**: (Mức lương: Đến 20 triệu VNĐ) - Answering questions about features, documenting any technical issues, and passing them on to the product team. - Creating support tickets for the team. - Clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the...

Overview: We seek to hire a Business Analyst to join our Professional Services team in Vietnam. As the Business Analyst, you will help collaborate with business stakeholders to understand their requirements, analyze systems to understand their data needs and develop data mapping to create data delivery/streaming components. **Driving exceptional outcomes...

Overview: We’re seeking a Quality Analyst with a solid background in reporting and analytics to join our team. This role is part of a team that provides business analytics and project leadership to support quality, consistency, and continuous improvement across the business. You will engage management to ensure compliance with quality standards and...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

**About Forma**: The market for employee benefits is broken. Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and...

Hanoi, Hanoi- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

Overview: We seek to hire a Data Business Analyst to join our Professional Services team in Vietnam. As the Data Business Analyst, you will help collaborate with business stakeholders to understand their requirements, analyze systems to understand their data needs and develop data mapping to create data delivery/streaming components. **Driving exceptional...

**About the Role**: Multiple positions are available across business domains including Airline Commercial, Revenue Management, Cargo, Flight Operations, Crew Management, Aircraft MRO, Contact Center, Corporate functions such as HR, Finance, Facilities Management, Transportation, Procurement etc. **Key Roles and Responsibilities**: - Facilitate...

Overview: **Driving exceptional outcomes with purpose-built solutions.** Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most...

**Responsibilities**: - Collect customer requests and data - Attend to customer phone calls - Conduct basic troubleshooting using questionnaires to find out the level of support needed - Create tickets for Level 2 support - Provide product information - Solve common problems such as username and password issues, menu navigation, verification of hardware and...

Overview: **Driving exceptional outcomes with purpose-built solutions.** Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most...

Đối tác của SHR VN là doanh nghiệp sản xuất của Mỹ cần tuyển vị trí **Data Analyst** (Thuộc team Warranty and Service/QC Global)**, **chi tiết như sau: **Địa chỉ : KCN Tân Trường, Hải Dương** **ABOUT THE POSITION**: The Warranty and Service Data Analyst is responsible for analyzing data from warranty registrations...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Being the analyst in Research & Consulting Services Division, covering various sectors [Cold storage, Cement, Parcel delivery, Plastic packaging, Food, Water supply, Fashion, IT, automotive, Financial Services sectors (Banking, Consumer finance, Leasing, Insurance etc.)]; - Support Senior market...

**Mô tả công việc**: (Mức lương: 10 - 18 triệu VNĐ) - Tiếp nhận ticket,các yêu cầu khách hàng trên hệ thống, các nhóm support; trao đổi với team lập trình về phương án xử lý và trực tiếp hỗ trợ khách hàng (BA) - Theo sát quá trình setup, sử dụng sản phẩm, chủ động trao đổi, chăm...

**Mô tả công việc**: (Mức lương: Thỏa thuận) a. Customer Care (80%) - Train analysts from corporate clients to use the product - Answer product problems - Support data needs arising from customers - Upsell for existing customers b. Documentation (20%) - Follow up the procedures, renew the contract - Coordinate the implementation of Data...