Ocean Customer Services Administrator

7 months ago


Hanoi, Vietnam Công ty TNHH Ceva Logistics Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Ocean Customer Service Administrator is responsible for implementation of the new customers and maintains the relationship with existing customers. They will be first contact of customers for problem solving, support and solution. Moreover, they also work closely with Procurement & Pricing Department to maintain a profitable gross yield, Finance department for customer’s payment, Legal department for contract and others if any.

Implementing and managing new customer’s profile to ensure that all information is comply with CEVA’s regulation and policy. Smoothly managing existing customer.

Managing and validating export booking request from agents and customers

Ensure CEVA performance toward customer with Monthly/Weekly customer visiting

Forecasting export volume

Key contact with customer, supporting and solving customer’s issue

Other tasks assigned by supervisor

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Social Insurance

PTI Insurance

13th salary, bonus

Team Building

Training

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
1 year of experience in ocean freight/ ocean services

Fresher with strong knowledge of Logistics industry is acceptable

Good English

Basic to more advanced general knowledge of customer service principles and pratices.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng

Trung cấp - Nghề
Không yêu cầu



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