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Ocean Customer Services Administrator
4 weeks ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Ocean Customer Service Administrator is responsible for implementation of the new customers and maintains the relationship with existing customers. They will be first contact of customers for problem solving, support and solution. Moreover, they also work closely with Procurement & Pricing Department to maintain a profitable gross yield, Finance department for customer’s payment, Legal department for contract and others if any.
Implementing and managing new customer’s profile to ensure that all information is comply with CEVA’s regulation and policy. Smoothly managing existing customer.
Managing and validating export booking request from agents and customers
Ensure CEVA performance toward customer with Monthly/Weekly customer visiting
Forecasting export volume
Key contact with customer, supporting and solving customer’s issue
Other tasks assigned by supervisor
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Social Insurance
PTI Insurance
13th salary, bonus
Team Building
Training
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
1 year of experience in ocean freight/ ocean services
Fresher with strong knowledge of Logistics industry is acceptable
Good English
Basic to more advanced general knowledge of customer service principles and pratices.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng
Trung cấp - Nghề
Không yêu cầu
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