Customer Services, Logistics

1 week ago

Hanoi, Vietnam Aloha Consulting Group Full time

Receiving customers’ & agents’ inquiries and sending quotations (Air/Sea Export) to customers, agents.
- Smooth handling all nominated sea/air export shipment as per company’s standard operating procedure.
- Issuance all relating documents including Booking Note, Invoice, Packing List, Shipping - Advice (export), Debit Note, Job Costing.
- Issue PO to Supplier base on Customer demands.
- Follow-up on export shipments until shipment completed.
- Control Warehouse (FG, NG).
- Provide monthly Forecast to Suppliers.
- Maintain good customer service relationship with customers.
- Find and negotiate with carriers and subcontractors to get best rates.
- Follow up and control subcontractors during handling door to door shipments (or others under other Terms).
- Make reports to Board of Director as requested.
- Other sales and service task assigned by management.

**Benefits**:

- Bonus at the end of the contract: ~10,000,000 VND.
- Phone allowance
- 15 days sick paid leaves/year
- 12 days annual leaves/ year
- Insurance from 1st working month with full salary
- UIC insurance package
- Join annual party and company trip
- Annual health checkup
- Childbirth Allowance/Funeral Allowance/Wedding Allowance

University graduate with major in International Business Administration, Economics, Business English or relevant fields. Understanding clearly procedures for ocean, air export and import shipment. Have at least 1 year's experience in the same position Working for a Japanese company is preferred Good skills in using Microsoft Office (Word, Power point, Excel ). Proficient in English skills. Strong customer service and problem-solving skills.

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