Customer Service

3 months ago

Hanoi, Vietnam Brightstar Viet Nam Full time

**JOB DESCRIPTION**
- Direct communicate with Customers to receive inquiries for transportation & customs
- Direct communicate with relevant parties for requested information to prepare documentation for transportation and custom inquiries
- Input data accuracy and well update in system
- Complete all necessary records and reports in a timely and accurate.
- Supervise and coordinate unloading of inbound/outbound shipments
- Prepare related documents for the shipment/order.
- Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
- Ensure that the work schedules are correctly implemented and that jobs are effectively assigned and properly completed.
- Maintain good relationship with customers and subcontractors
- Conduct operation in line with SOPs, work instructions
- Comply with the safety environment policy and company regulations.
- Maintain teamwork, productive working environment
- Send invoices and shipments documents to request payment from customers
- Strictly follow safety policies and client’s requirements and regulations.

**JOB REQUIREMENTS**
- Graduated with major in Economics, Logistics, Foreign trade,,
- **Good at Chinese (HSK5).**:

- Have experience at the same position and in **Logistics company.**:

- Proficiency in computer software like MS Office, typing;
- Good interpersonal and negotiation skills;
- Customer oriented mindset, clear pronunciation, efficient and "can do" attitude, good team player;
**Working Place**:Floor 22, PVI Building, No. 1 Pham Van Bach St., Yen Hoa Ward, Cau Giay Dist., Hanoi

Pay: 13,000,000₫ - 18,000,000₫ per month

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