![The Wise Seeker Services](https://media.trabajo.org/img/noimg.jpg)
Customer Success Manager
4 weeks ago
At The Wise Seeker, we are looking for a Customer Success Manager to work with one of our clients located in Vietnam: a digital asset trading platform for Vietnamese people.
Working Location: Hanoi
Sector: IT
**Tasks**
- Recruit, manage, train and develop the customer service team in terms of professional knowledge, products and communication soft skills.
- Communicate with users and partners of the exchange.
- Receive and respond to customer feedback with the Product Development Department.
- Analyze data and customer information to help the Company better understand user needs and improve the experience their experience with the Company's products.
- Propose and implement ideas that enhance customer service quality and support product development.
**Requirements**:
- Minimum 1 year of experience related to similar position
- Graduated from Economics, Business Administration, Marketing, and Communications.
- Experience in the field of customer service and improving user experience.
- Meticulous working style, agile, good communication.
**Benefits**
- Office at Nguyen Tuan Thanh Xuan has Grade A standard.
- 13th month salary
- Overtime regimes according to state regulations (200% for holidays and 300% for holidays)
- Travel 34 times/year
- Young, dynamic fintech startup environment without drama
-
Customer Success Manager
2 weeks ago
Hanoi, Hanoi, Vietnam SoftwareOne Full timeResponsible for driving and accelerating adoption of our services through advising customers on best practices for using SoftwareONE and/or partner solutions and align with Sales and Solution Sales on upcoming up- or cross-selling opportunities accordingly. You may be required to conduct Onboarding sessions with your customer stakeholders providing insight...
-
Customer Success Manager
2 weeks ago
Hanoi, Hanoi, Vietnam SoftwareOne Full timeJob Function:Field Sales Why SoftwareONE?:The role: Responsible for driving and accelerating adoption of our services through advising customers on best practices for using SoftwareONE and/or partner solutions and align with Sales and Solution Sales on upcoming up- or cross-selling opportunities accordingly. You may be required to conduct Onboarding sessions...
-
Customer Success Manager
3 weeks ago
Hanoi, Vietnam Tek Experts Full timeOverview: We’re seeking an organized and detail-oriented customer success professional to join us as a key point of contact for our largest and most complex customers. You will onboard new customers, consult on processes, and instruct customers on best practices to maximize the value of their investment. This role works closely with internal teams to...
-
Customer Success Manager
4 weeks ago
Hanoi, Vietnam Tek Experts Full timeOverview: We’re seeking an organized and detail-oriented Customer Success Manager to join us as a key point of contact for our largest and most complex customers. You will onboard new customers, consult on processes, and instruct customers on best practices to maximize the value of their investment. This role works closely with internal teams to ensure...
-
Customer Success Manager
4 weeks ago
Hanoi, Vietnam Tek Experts Full timeOverview: We’re seeking an organized and detail-oriented Customer Success Manager to join us as a key point of contact for our largest and most complex customers. You will onboard new customers, consult on processes, and instruct customers on best practices to maximize the value of their investment. This role works closely with internal teams to ensure...
-
Customer Success Account Manager
2 months ago
Hanoi, Vietnam LittleLives Inc Pte Ltd Full timeHanoi, Hanoi- Work Type: Full Time- As a Customer Success Account Manager, you are responsible for the adoption, usage and success of a portfolio of clients. By building trust and enabling the success of your clients, you will be able to drive revenue growth through renewals and upselling. You are the primary customer-facing role, and your insights and...
-
Customer Success Account Manager
2 months ago
Hanoi, Vietnam LittleLives Full timeAs a Customer Success Account Manager, you are responsible for the adoption, usage and success of a portfolio of clients. By building trust and enabling the success of your clients, you will be able to drive revenue growth through renewals and upselling. You are the primary customer-facing role, and your insights and relationships will allow you to realise...
-
Customer Success Manager
2 weeks ago
Hanoi, Hanoi, Vietnam Tek Experts Full timeOverview:We're seeking an organized and detail-oriented Customer Success Manager to join us as a key point of contact for our largest and most complex customers. You will onboard new customers, consult on processes, and instruct customers on best practices to maximize the value of their investment. This role works closely with internal teams to ensure...
-
Customer Success Manager
2 weeks ago
Hanoi, Hanoi, Vietnam The Wise Seeker Services Full timeAt The Wise Seeker, we are looking for a Customer Success Manager to work with one of our clients located in Vietnam: a digital asset trading platform for Vietnamese people.Working Location: HanoiSector:ITTasks Recruit, manage, train and develop the customer service team in terms of professional knowledge, products and communication soft skills. Communicate...
-
Customer Success Manager
2 months ago
Hanoi, Vietnam SoftwareOne Full timeResponsible for driving and accelerating adoption of our services through advising customers on best practices for using SoftwareONE and/or partner solutions and align with Sales and Solution Sales on upcoming up - or cross-selling opportunities accordingly. - You may be required to conduct Onboarding sessions with your customer stakeholders providing...
-
Customer Success Manager
6 days ago
Hanoi, Vietnam SoftwareOne Full timeJob Function: Field Sales Why SoftwareONE?: The role: - Responsible for driving and accelerating adoption of our services through advising customers on best practices for using SoftwareONE and/or partner solutions and align with Sales and Solution Sales on upcoming up - or cross-selling opportunities accordingly. - You may be required to conduct Onboarding...
-
Customer Success Manager
6 days ago
Hanoi, Vietnam công ty tnhh elsa Full timeEngagement and Client Relationship Management: Curate and create learning activities customized to different client segments, fostering engagement and success. Act as a representative speaker, engaging with clients to understand their needs and effectively communicate the benefits of our platform and solutions. Onboarding and Tailored...
-
Customer Success Manager
6 days ago
Hanoi, Vietnam Công Ty TNHH ELSA Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Engagement and Client Relationship Management: - Curate and create learning activities customized to different client segments, fostering engagement and success. - Act as a representative speaker, engaging with clients to understand their needs and effectively communicate the benefits of our...
-
Customer Success Manager
2 weeks ago
Hanoi, Vietnam Sapo.vn Full timeThiết kế và cải tiến trải nghiệm khách hàng theo customer Journey Xây dựng hệ thống, quy trình quản lý điểm chạm, các công cụ tương tác và kịch bản tương tác tự động nhằm phát hiện vấn đề, giúp khách hàng sử dụng hiệu quả sản phẩm công ty cung cấp Đo lường, phân tích...
-
Customer Success Manager
2 weeks ago
Hanoi, Hanoi, Vietnam công ty tnhh elsa Full timeEngagement and Client Relationship Management:Curate and create learning activities customized to different client segments, fostering engagement and success.Act as a representative speaker, engaging with clients to understand their needs and effectively communicate the benefits of our platform and solutions.Onboarding and Tailored Implementation:Operate...
-
Customer Success Manager
2 weeks ago
Hanoi, Hanoi, Vietnam Công Ty TNHH ELSA Full timeMô tả công việc:(Mức lương: Thỏa thuận)Engagement and Client Relationship Management:Curate and create learning activities customized to different client segments, fostering engagement and success. Act as a representative speaker, engaging with clients to understand their needs and effectively communicate the benefits of our platform and...
-
Customer Success Director
2 months ago
Hanoi, Vietnam TechX Corporation Full time**About TechX** TechX is a trailblazer in the field of cloud computing and data analytics, specializing in empowering businesses within the banking, financial services, and enterprise sectors. Our flagship product, XData, redefines data analytics by providing advanced insights and innovative solutions that drive meaningful outcomes. **Role Overview** As a...
-
[hn] Customer Success Executive
2 months ago
Hanoi, Vietnam công ty tnhh capichi việt nam Full timeXem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **[HN] Customer Success Executive**: - **Mã tin đăng: 3468791**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...
-
Customer Success Collaborator
2 weeks ago
Hanoi, Hanoi, Vietnam OPENCOMMERCE GROUP Full timeCustomer Success Collaborator (fulltime)**:- **Team: Product Operations |Location:130 Trung Phụng, Xã Đàn, Đống Đa, Ha Noi- / What will you do?_ Support customers by replying to all their requests via Help Desk Live chat with customers to support their realtime inquiries Call customers when needed to solve urgent issues Handle urgent requests from...
-
Customer Support Manager
2 weeks ago
Hanoi, Hanoi, Vietnam PIXELZ Full timeTHE ROLE:At Pixelz, we believe all our customers deserve the best possible customer experience at every touchpoint, and the Customer Support Manager will be one of the company's key roles in taking ownership of this strategy. We are looking for the right person to lead our dynamic Customer Support team based in Hanoi, Vietnam that is passionate about...