Reservation Agent

2 months ago

Hanoi, Vietnam Lotte Hotel Hanoi Full time

**Hạn nộp**: 31/01/2023

**Mức lương**: Thỏa thuận
Nộp hồ sơ ứng tuyển
Thông tin cơ bản
Số lượng
1
Nơi làm việc
Quận Tây Hồ - Hà Nội
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
Nhân viên
Cập nhật
16/01/2023 09:41
Mô tả công việc
- Sell the Lotte Hotels Group products and services using up-selling and suggestive selling techniques
- Promote the Hotel’s products and services
- Maintain a high level of product and service knowledge about all Lotte Hotels in your region
- Develop and maintain a regular pattern of sales calls
- Prepare and execute action plans which increase reservation sales and associated business
- Accept wait list reservations
- Process amendments to reservations such as extensions, early departures, etc
- Manage “no show” reservations by investigation and recording of same
- Record special billing arrangements for groups and conventions
- Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
- Maintain knowledge of special rates/ offers/ promotions
- Monitor reservation levels and inform Managers of current and future occupancy rates
- Prepare reports as requested (eg to travel agents, business houses etc)
- Prepare reservation sales reports

Quyền lợi được hưởng
Attractive salary & benefit package
02 months of probation with full salary
Insurance package
Clear career development plan with many engaging training courses (local & international).
Duty meal provided by hotel.
Annual helpful training courses (local & international).
Wonderful working environment with professional team.
Yêu cầu công việc
- Education: Diploma or Vocational Certificate in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
- Experience: 1 year in hotel accounting or an equivalent combination of education and work-related experience.
- Credentials: Working Experience in 5 Star Hotel Security Department Works preferred

Yêu cầu hồ sơ

**Hoặc liên hệ Hotline**: 024 3333 1089

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