Reservation Trainee

1 week ago

Hanoi, Hanoi, Vietnam Hôtel De L'opéra Hanoi - Mgallery By Sofitel Full time

Mô tả công việc:

(Mức lương:
Từ 1 triệu VNĐ)

  • To take down reservations by phone, fax or any other form of communications and make the reservations or amendments according to the Reservations Procedure.
  • To followup on Billing Letters and send out Confirmation Slip when required during 24 hours.
  • To ensure that all Correspondence and Billing Letter is filled under date / month / year sequence or in alphabetical order.
  • To inform immediately related department of any last minute VIP's, Suite Bookings, same day transportation or any unusual information concerning the expected arrivals for further action.
  • To ensure that all Travel Agent and Corporate Companies Rate are strictly confidential.
  • To ensure all reservations queries are replies within 24hours.
  • To implement an effective filling system for different types of correspondences daily.
  • To inform the Revenue Manager/Front Office Manager of any cancellation of room bookings as a result of guest dissatisfaction with services and facilities.

Chức vụ:
Nhân viên/Chuyên viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

  • Local and international training course
  • 05 working days
02 days-off per week

  • Staff duty meal & uniform are provided by Hotel
  • Free motorbike parking

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

  • Goodtoexcellent English communication skill
  • Teamoriented, Hardworking, Wellorganized

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
Lễ Tân (Receptionist),Tư Vấn Bán Hàng

Trung cấp - Nghề
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