Restaurant Trainee

2 weeks ago

Hanoi, Vietnam Khách sạn Mercure Ha Noi La Gare Full time

**Hạn nộp**: 30/04/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
2
Nơi làm việc
Quận Hoàn Kiếm - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Nhà hàng/ Bar/ Pub
Ngành nghề
Ẩm thực
Vị trí
Đào tạo viên
Cập nhật
23/03/2024 11:16
MÔ TẢ CÔNG VIỆC
Keep informed of menu items available to customers. Keep informed of all meal courses so as to serve food in the correct sequence.
Assist the Captain and serve the order directly to customers.
Frequently check to ensure that tables are neatly organized. Keep informed of any reservations.
Ensure that reserved tables are set (receptacles, napkins ) as requested.
Explain the featured menu to customers and upsell. Recommend beverages.
Kindly respond to, and resolve, any problems customers may be experiencing.
Keep all furniture, containers and other items at the workplace clean.
Ensure that the menu items provided to customers match the order taken. Carefully observe customers until their meal is finished.
Be knowledgeable about food & beverages.
Keep informed of how to access the information that customers may request, as well as the membership system and its related services.
In the event that a problem arises in facilities or services, report to the Manager and take appropriate measures immediately.
Receive and handle customer complaints and requests. Readily accept compliments and criticism from the customer.
When customers are waiting, lend assistance in guiding the customers
QUYỀN LỢI ĐƯỢC HƯỞNG
Active, professional working environment
Attractive salary and compensation package
Attend training programs of Accorhotels Group
Uniform covered by the hotel
Parking fee
Duty meals at Staff Canteen
YÊU CẦU CÔNG VIỆC
Bachelor Degree/ Diploma/ Certificate in Hospitality or Related fields
Experience in Hospitality Industry
MS Office proficiency
Good written English
Proactive, strong leadership
Willing to work shifts during weekdays and public holiday if required
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