Reservation Trainee

3 weeks ago

Hanoi, Vietnam Hôtel De L'opéra Hanoi - Mgallery Full time

**Hạn nộp**: 31/08/2023

**Mức lương**: Dưới 1 triệu
Nộp hồ sơ ứng tuyển
Thông tin cơ bản
Số lượng
1
Nơi làm việc
Quận Hoàn Kiếm - Hà Nội
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Ngành nghề
Tiền sảnh
Vị trí
N/A
Cập nhật
03/08/2023 17:39
Mô tả công việc
To take down reservations by phone, fax or any other form of communications and make the reservations or amendments according to the Reservations Procedure.
To follow-up on Billing Letters and send out Confirmation Slip when required during 24 hours.
To ensure that all Correspondence and Billing Letter is filled under date / month / year sequence or in alphabetical order.
To inform immediately related department of any last minute VIP’s, Suite Bookings, same day transportation or any unusual information concerning the expected arrivals for further action.
To ensure that all Travel Agent and Corporate Companies Rate are strictly confidential.
To ensure all reservations queries are replies within 24hours.
To implement an effective filling system for different types of correspondences daily.
To inform the Revenue Manager/Front Office Manager of any cancellation of room bookings as a result of guest dissatisfaction with services and facilities.

Quyền lợi được hưởng
Local and international training course
05 working days | 02 days-off per week
Staff duty meal & uniform are provided by Hotel
Free motorbike parking
Yêu cầu công việc
Good-to-excellent English communication skill
Team-oriented, Hard-working, Well-organized
Yêu cầu hồ sơ

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