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Reservation Trainee

4 weeks ago

Hanoi, Vietnam Hôtel De L'opéra Hanoi - Mgallery By Sofitel Full time

**Mô tả công việc**:
(Mức lương: Từ 1 triệu VNĐ)
- To take down reservations by phone, fax or any other form of communications and make the reservations or amendments according to the Reservations Procedure.
- To follow-up on Billing Letters and send out Confirmation Slip when required during 24 hours.
- To ensure that all Correspondence and Billing Letter is filled under date / month / year sequence or in alphabetical order.
- To inform immediately related department of any last minute VIP’s, Suite Bookings, same day transportation or any unusual information concerning the expected arrivals for further action.
- To ensure that all Travel Agent and Corporate Companies Rate are strictly confidential.
- To ensure all reservations queries are replies within 24hours.
- To implement an effective filling system for different types of correspondences daily.
- To inform the Revenue Manager/Front Office Manager of any cancellation of room bookings as a result of guest dissatisfaction with services and facilities.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Local and international training course
- 05 working days
02 days-off per week
- Staff duty meal & uniform are provided by Hotel
- Free motorbike parking

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Good-to-excellent English communication skill
- Team-oriented, Hard-working, Well-organized

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Lễ Tân (Receptionist),Tư Vấn Bán Hàng

Trung cấp - Nghề
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