Customer Support Representatives Weekend
2 weeks ago
Answering questions about features, documenting any technical issues, and passing them on to the product team;
- Creating support tickets for the team;
- Clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution;
- Maintaining a positive, empathetic, and professional attitude toward customers always;
- Responding promptly to customer inquiries;
- Collecting customer information and analysing customer needs to get insights into current/ future products or services;
- Ensure customer satisfaction and provide professional customer support;
- Build and maintain strong, long-lasting client relationships;
- Develop trusted advisor relationships with key customers.
**Job Type**: Part-time
Pay: 6,000,000₫ - 9,000,000₫ per month
Expected hours: 16 per week
**Experience**:
- customer support: 1 year (required)
- remote job: 1 year (preferred)
**Language**:
- English (required)
Application Deadline: 2024/11/30
-
Customer Service Representative
2 days ago
Hà Nội, Vietnam Emapta Global Full time**Responsibilities**: - Assist customers with account-related issues, technical troubleshooting, and general inquiries about Binance's products and services. - Provide accurate and helpful information to customers regarding cryptocurrency trading, security measures, and account management procedures. - Collaborate with internal teams to resolve escalated...
-
Sales Development Representative
2 days ago
Hà Nội, Vietnam OSR Manage Full time**Sales Development Representative (Remote - Nearshore Preferred)**: **Job Title**: Sales Development Representative **Company**: US-Based IT Consulting & MSP Companies **Hours**: 44 hours per week, Monday through Friday (Weekends Off) **Compensation**: $1,200 per month + Commission **Company Overview**: A leading IT consulting firm in the United States,...
-
Customer Success Representative
24 hours ago
Hà Nội, Vietnam Dupont Full timeAt DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...
-
Medical Representative- Public
2 weeks ago
Hà Nội, Vietnam Takeda Pharmaceutical Full time**Job Title: Medical Representatives - Public & General Customers** **Location: Vietnam, Hanoi** **About the role**: Vaccine Business Unit (VBU) at Takeda Vietnam carry the mission of protecting Vietnamese people against dengue fever, a disease which remains a high burden to healthcare system globally as well as in the country. The Medical Representative...
-
Medical Representative
3 weeks ago
Hà Nội, Vietnam Takeda Pharmaceutical Full time**Job Title: Medical Representatives - Public & General Customers** **Location: Vietnam, Hanoi** **About the role**: Vaccine Business Unit (VBU) at Takeda Vietnam carry the mission of protecting Vietnamese people against dengue fever, a disease which remains a high burden to healthcare system globally as well as in the country. The Medical Representative...
-
Remote Sales Development Representative
2 weeks ago
Hà Nội, Vietnam OSR Manage Full time**Company Overview**: The company is located in Marlborough, MA is a leading IT Consulting firm in New England. Known for their quick response times, experience, white glove customer service and exceptional reputation, they are a one stop shop for all of your IT Infrastructure needs. **Position Overview**: We are looking for a **_Sales Development...
-
Customer Success Representative
3 weeks ago
Hà Nội, Vietnam SmartDev Full time**Company Description** SmartDev is a leading provider of global software solutions. The company was established in 2014 and is a wholly-owned subsidiary of Verysell Technologies Group (Switzerland). SmartDev combines renowned Swiss quality with the Vietnamese passion to provide excellence and value. We bring together smart people internally and externally...
-
Senior Health Representative
2 weeks ago
Hà Nội, Vietnam Pfizer Full timeROLE SUMMARY The Senior Health Representative (HR) Vaccine will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative...
-
Remote Sales Development Representative
2 weeks ago
Hà Nội, Vietnam OSR Manage Full time**Company Overview** **Our client is a California based Managed Services Provider serving Northern California since 2008. From IT consulting and Support, to Managed Services and Cybersecurity, we have a customer-first approach and we are a single stop for all or our clients' technology needs.** **Job Summary**: **Responsibilities include but are not...
-
Customer Support Agent
4 days ago
Hà Nội, Vietnam Multiverse Full timeAs a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. **These are your responsibilities**: - Manage player expectations by providing timely updates and...
-
Customer Support Full
4 days ago
Hà Nội, Vietnam CÔNG TY CỔ PHẦN CÔNG NGHỆ AVISPLUS Full time**Mô tả công việc**: (Mức lương: 8 - 10 triệu VNĐ) - Teamwork with the technical team to address customer issues - Suggest improvements for better customer support - Measure support effectiveness and optimize processes (training provided) - Collect and provide customer insights for product development (training provided) **Chức vụ**: Nhân...
-
Customer Support Executive
3 weeks ago
Hà Nội, Vietnam Công Ty Cổ Phần Quốc Tế Đầu Tư Và Phát Triển Công Nghệ Thành Công Full time**Mô tả công việc**: (Mức lương: 8 - 15 triệu VNĐ) - Analyze customer issues, troubleshoot problems, and collaborate with the technical team to provide timely and effective solutions. - Guide customers toward achieving their desired setup results, offering advice and recommendations for optimal app usage. - Develop and update knowledge base...
-
Customer & Operation Success
4 days ago
Hà Nội, Vietnam Blue Belt Technology Full time_1. Customer Service:_ - Solve customer inquiries via online ticketing system. - Professionally resolve customers’ questions, submitted to our customer support channels. - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics tracking. - Operate withdrawal/deposit request. - Support with...
-
Technical and Sales Support Engineer
3 weeks ago
Hà Nội, Vietnam MITS Solutions Asia Full timeTo support technical engineering enquiries - To support after sales technical installation, project management, measurements, training - To support sales through potential customers and accounts expansion - To attend client meetings along with solid presentations, product demonstrations, and helping to scope proposals and close deals - To represent the...
-
Sales Representative
3 days ago
Hà Nội, Vietnam Integris Capital Full time**POSITION OVERVIEW** We are looking for a proactive and results-driven Sales Representative to join our team. This role is ideal for someone with strong communication skills, experience in sales, and proficiency in both English and Spanish. The Sales Representative will collaborate closely with the prospect team to contribute to various initiatives focused...
-
Customer Service
56 minutes ago
Hà Nội, Vietnam Proslide Technology Full timeThe Customer Service - Product Engineering representing Asia Region (residing in Vietnam), is responsible for supporting clients within their assigned territory for exiting and newly commissioned water slide attractions. This role requires interaction with several internal groups, such as Project Management, Field Services and Account Management. **YOUR...
-
Sales Representatives
3 days ago
Hà Nội, Vietnam Trang An Travel Full time**Hạn nộp**: 30/09/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 5 Nơi làm việc Quận Hai Bà Trưng - Hà Nội Giờ làm việc Giờ hành chính Loại hình Công ty Du lịch, lữ hành, phòng vé Ngành nghề Kinh doanh & tiếp thị Vị trí Nhân viên Cập nhật 18/09/2024...
-
Customer Support O365
55 minutes ago
Hà Nội, Vietnam Công Ty TNHH Itechwx Full time**Mô tả công việc**: (Mức lương: 18 - 24 triệu VNĐ) - Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues. - Resolves or escalates multiple and varied customer...
-
Customer & Operation Success Fulltime
2 weeks ago
Hà Nội, Vietnam Công Ty TNHH Blue Belt Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Customer Service: - Solve customer inquiries via online ticketing system. - Professionally resolve customers’ questions, submitted to our customer support channels. - Build and enhance knowledge base/help center via online platform. - Compile reports for major questions and key CS metrics...
-
Senior Health Representative
4 days ago
Hà Nội, Vietnam Pfizer Full timeROLE SUMMARY The Senior HR Vaccine will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that...